Strategic Solution Manager, Invoice to Cash

Esker; United States; Remote; USD 120,000 - 140,000; Full time

Job summary

Esker is seeking an I2C Strategic Solution Manager to enhance their Accounts Receivable solutions. This role involves collaborating with various departments to refine product iterations and advocate for customer needs while requiring significant experience in financial processes and AR solutions. Join a leading innovator in AI-driven process automation software.

Benefits

Student loan repayment assistance

Flexible work schedule and work from home options

Profit sharing options

Paid time off for community outreach and volunteer opportunities

Yearly stipend for wellness and educational activities

Dog-friendly work environment

Competitive salary and benefits package

Qualifications

• 5+ years of experience in Finance and Accounting processing.
• Deep understanding of AR solutions gained through direct experience.
• Proven ability to demonstrate the value of offered solutions.

Responsibilities

• Collaborate with Sales and internal departments to meet customer success criteria.
• Analyze market trends and apply findings to product improvements.
• Identify process improvements for Account Receivable solutions.

Skills

Networking skills

Knowledge of Order to Cash practices

Customer knowledge

Financial ERP systems familiarity

Education

Bachelor’s degree in general business, Finance or Accounting

Tools

SaaS

RPA

Artificial Intelligence

BI Tools

Job description

Join Esker’s team of top innovators in the Accounts Receivable industry and help shape the future of our I2C solutions. As an I2C Strategic Solution Manager, you’ll play a critical role in refining product iterations and sharing your deep industry and process expertise across Sales, Professional Services, Marketing, and R&D. Be the driving force behind the next evolution of Esker’s already outstanding I2C offerings—your insights into customer needs will make a lasting impact.

Key responsibilities

• Work with Sales, Pre-Sales Engineers, and other internal departments to understand customers' success criteria and business requirements to aid solution design/recommendation, SOW and project hand-off to professional services team.
• Use deep network and personal research to stay current with market trends; analyze trends and apply results to current and future product improvements; advocate and keep improvements top of mind.
• Bring customer knowledge to solution development; keep Product Owners and R&D up-to-date about evolving market needs; provide clear line-of-sight from customer strategic needs to Esker solutions.
• Participate in speaking engagements (webcasts, conferences, events, etc) using their experience and best practices for the process/Industry.
• Identify and create process improvements for Account Receivable solution implementation, and customer change management
• Demonstrate knowledgeof industry reports and benchmarking data and continue to stay up to date on new information. Use materials to update ROI tools and help develop customer business cases.

Required qualifications

• 5+ years of experience in Finance and Accounting processing, with direct experience in billing, credit, cash application, deductions, payment, and collections processes
• Knowledge of Order to Cash practices.
• Deep understanding of AR solutions gained through direct experience with multiple financial ERP systems.
• Experience documenting and diagraming current and future state processes.
• Deployment of other technology (SaaS, RPA, Artificial Intelligence, BI Tools) for I2C processes.
• Proven networking skills as shown by active membership in vertical and industry groups such as NACM, CRF, AFP.
• Experience working with advisory or consulting firms such as KPMG, Deloitte, Accenture, EY, Genpact & Hackett Group.
• Successfully able to demonstrate value of offered solution, as shown through accounts won.
• Domestic and international travel might be required upwards of 10-15% of the time

Preferred qualifications

• Bachelor’s degree in general business, Finance or Accounting.
• Familiarity with Esker solutions; experience with Esker solution data file requirements and data relationships.

Salary Range: $120,000-140,000 + Incentive

Employee Benefits

• Student loan repayment assistance
• Flexible work schedule, summer hours, and work from home options
• Profit sharing options
• Paid time off for community outreach and volunteer opportunities
• Yearly stipend for employee wellness, hobbies, or educational activities
• Dog-friendly work environment
• Competitive salary and benefits package

Who We Are

Established in 1985, Esker has grown into a leading provider of AI-driven process automation software with over 1,000 employees and 1,700 customers worldwide. Companies such as Arizona Cardinals Football Club, Whirlpool, Sony, Trek, Heineken, and many more use our cloud-based solutions to run more efficient and cost-effective business processes, improve customer and supplier relationships, increase employee productivity and morale, and enhance global visibility, scalability and compliance. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.

Come as You Are

Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.