Strategic Solution Lead - Supply Chain & F&R

Experteer Italy; Town of Italy (NY); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading supply chain and retail planning firm is looking for a Strategic Solution Lead - Supply Chain & F&R in the United States. You will collaborate with Customer Success Managers and regional customers, driving value with RELEX's solutions. The ideal candidate has over 10 years of retail experience, strong operational skills, and fluency in Italian and English. This role offers a flexible work environment and opportunities for professional growth.

Benefits

Career growth opportunities

Flexible work environment

Supportive work-life balance

Qualifications

• 10+ years of experience in retail, wholesale, or consumer packaged goods.
• Hands-on expertise in Forecasting & Replenishment.
• Fluency in Italian and English is essential.

Responsibilities

• Act as a strategic advisor to customers.
• Identify and develop commercial opportunities within existing accounts.
• Collaborate with internal teams to deliver tailored solutions.

Skills

Retail experience

Commercial acumen

Fluency in Italian

Fluency in English

Problem-solving

Job description

Overview

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our unified platform, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we are curious and passionate challenge-seekers creating the future of retail today.

Do you want to join a team of talented colleagues where everyone's input is valued? We believe in transparency and using common sense; putting an end to stupid things and treating your colleagues as your friends are some of our Company core values. We are serious about what we do, but do not take ourselves too seriously. We get excited when facing new challenges where we can put our skills to test, but make sure to have fun whilst doing so. If you thrive when building excellent customer relationships, ensuring customer satisfaction and developing outstanding planning process within retail - we give you the opportunity to experience all this and more.

We are now looking for a Strategic Solution Lead - Supply Chain & Forecast & Replenishment to join our Customer Success team in Italy. As a Strategic Solution Lead - Supply Chain & F&R, you'll partner closely with Customer Success Managers and regional customers to drive value from RELEX's market-leading solutions. You'll play a key role in identifying business challenges, aligning them with the right RELEX capabilities, and helping customers realise measurable outcomes. While your focus will be on customers in EMEA South - including Italy, Spain, and France - you'll also be part of a global network, contributing to cross-regional success initiatives.

What You'll Be Doing

• Act as a strategic advisor to our CSMs and customers, building strong relationships and aligning RELEX solutions to customer goals
• Identify and develop commercial opportunities within existing accounts, helping expand the sales pipeline
• Collaborate with internal teams including Product, Presales, Analytics, and Operations to deliver tailored, high-impact solutions
• Represent the customer internally to ensure solution relevance, usability, and value delivery
• Contribute to the continuous evolution of our Customer Success practices across regions
• Use your local and regional knowledge to support culturally and commercially relevant engagement across EMEA South

What You'll Bring to the Table

• 10+ years of experience in retail, wholesale, or consumer packaged goods (CPG), ideally in supply chain, forecasting, or merchandising roles
• Strong operational background, with a deep understanding of real-world retail challenges
• Hands-on expertise in Forecasting & Replenishment (F&R); additional experience in areas like space planning, promotions, or markdown is a strong plus
• Commercial acumen and experience influencing business decisions, ideally with measurable impact
• Proven ability to work across departments and build trust with diverse stakeholders
• Fluency in Italian and English is essential; knowledge of French and/or Spanish is a strong advantage
• A mindset that combines customer empathy, problem-solving, and curiosity
• Comfort working in a remote-first environment while maintaining strong collaboration

What We Offer You

• A chance to make a real impact by helping retailers and brands optimize their operations and achieve their business goals.
• Opportunities for career growth, professional development, and cross-team collaboration in a dynamic, tech-driven environment.
• A flexible and supportive work environment, encouraging genuine work-life balance.

Are you the one we're looking for? Apply today and become RELEX! We're on a journey with our pioneering technology and exciting growth, which is why we celebrate diversity and are committed to creating an inclusive environment for everyone. We can't wait to see what challenges you'll overcome and what problems you'll solve. Join us and work with the best. Be curious. Be RELEX! You can apply by sending your cover letter and resume through the application form as soon as possible.