Strategic Senior Manager, Supply Chain & Customer Service

Fareva; Morton Grove (IL); On-site; USD 121,000 - 135,000; Full time

Job summary

Fareva in Morton Grove, IL is seeking a Senior Manager, Supply Chain & Customer Service to oversee supply chain planning and customer service operations. Key responsibilities include leading S&OP, optimizing inventory, and ensuring exceptional service delivery by collaborating across various teams.

The ideal candidate possesses a Bachelor's degree in Industrial Engineering, has at least six years of relevant experience, and exhibits strong leadership and organizational skills. This role is pivotal to supporting business growth and operational excellence.

Qualifications

• Bachelor’s degree (or foreign degree equivalent) in Industrial Engineering or a related field.
• Six years of experience using production planning systems.
• Seven years of experience applying operations management and supply chain logistics principles.

Responsibilities

• Lead the Sales & Operations Planning process and collaborate with teams.
• Develop and improve production planning and scheduling systems.
• Oversee order management and customer communications.

Skills

Production planning systems

Operations management

Supply chain logistics

Sales & Operations Planning (S&OP)

Microsoft Excel

Education

Bachelor’s degree in Industrial Engineering or related field

Tools

ERP systems

Microsoft Office Suite

Job description

Fareva in Morton Grove, IL is seeking a Senior Manager, Supply Chain & Customer Service to oversee supply chain planning and customer service operations. Key responsibilities include leading S&OP, optimizing inventory, and ensuring exceptional service delivery by collaborating across various teams.

The ideal candidate possesses a Bachelor's degree in Industrial Engineering, has at least six years of relevant experience, and exhibits strong leadership and organizational skills. This role is pivotal to supporting business growth and operational excellence.