Strategic Sales Support Specialist (Hybrid)

GreatAmerica; Cedar Rapids (IA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Parking

Service Awards

Hybrid work arrangements

Business casual environment

Tuition Assistance

Job summary

GreatAmerica in Cedar Rapids, Iowa, seeks a Sales Support Specialist to ensure seamless execution of financing programs and enhance customer satisfaction. The role includes providing support throughout the sales process and building strong relationships with customers.

Ideal candidates are organized and energetic, with a high school diploma and one year of experience in customer relations or financial services preferred. GreatAmerica offers competitive compensation, bonuses, and comprehensive health benefits.

Qualifications

• 1+ year of customer relationship or financial services experience preferred.
• Ability to navigate multiple systems.

Responsibilities

• Provide prompt, accurate, and consistent support that meets or exceeds quality metrics.
• Proactively identify and resolve issues ensuring smooth transactions.
• Educate customers on the leasing process and execute tailored solutions.

Skills

Customer Orientation

Accountability & Tenacity

Active Listening

Detail-Oriented

Education

High school diploma required

Bachelor’s degree in Business or related field preferred

Tools

MS Office

Job description

GreatAmerica in Cedar Rapids, Iowa, seeks a Sales Support Specialist to ensure seamless execution of financing programs and enhance customer satisfaction. The role includes providing support throughout the sales process and building strong relationships with customers.

Ideal candidates are organized and energetic, with a high school diploma and one year of experience in customer relations or financial services preferred. GreatAmerica offers competitive compensation, bonuses, and comprehensive health benefits.