Strategic Sales Director

DHL; Chicago (IL); On-site; Confidential; Full time

Benefits offered by this job

Base salary

401(k) match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Chicago seeks a Strategic Sales Director to drive growth by acquiring and developing medium to large customers in the SBC segment. You will focus on proactive hunting for opportunities, delivering compelling proposals, and expanding DHL’s global logistics solutions.

This role requires 5+ years in international logistics sales, strong CRM and MS Office capabilities, and the ability to navigate DHL’s worldwide network to maximize revenue and customer satisfaction.

Qualifications

• Minimum 5 years in sales, preferably international logistics.
• Proven success in new business acquisition and growth.
• Strong knowledge of CRM systems and MS Office.

Responsibilities

• Win and develop medium/large business customers in the SBC segment.
• Recommend tailored logistics solutions based on client needs.
• Deliver proposals and bids addressing growth ambitions.
• Build rapport with SBC accounts and collaborate with internal teams.
• Lead targeted sales campaigns and maintain a personal sales plan.

Skills

Sales experience

CRM proficiency

Microsoft Office

International logistics

Education

Bachelor's degree

Tools

CRM software

Excel

Job description

We are the world’s leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL that manages the flow of goods and information across a customer’s global supply chain.

As a Strategic Sales Director, you will drive GP and volume growth through customer acquisition and development of medium and large-sized business customers within the Strategic Business Customers segment.

You will focus on proactive hunting for new opportunities, winning profitable and strategic accounts, and maximizing growth from existing customers by leveraging DHL’s full portfolio of logistics solutions.

Duties and Responsibilities

• Win, retain and develop medium/large-sized business customers through sales "hunting" activities within the Strategic Business Customers (SBC) segment.
• Recommend tailored solutions based on customer needs using industry knowledge.
• Deliver compelling proposals, quotations, and bids that address customer pain points and growth ambitions.
• Build rapport and trust with (SBC) accounts by understanding their business and market dynamics.
• Support SBC accounts retention through collaboration and Product teams, Trade Lane Managers, other sales channels, and local Station Management.
• Execute targeted sales campaigns aligned with market trends and DHL’s strategic priorities.
• Maintain a personal sales plan focused on new business acquisition and revenue growth.
• Perform all aspects of the sales process and update all relevant activities in the CRM daily.
• Coordinate smooth onboarding of new clients, including credit setup, rate loading, and operational instructions.
• Align sales efforts with regional and product strategies.
• Support DHL’s compliance and sustainability initiatives by integrating responsible practices into sales activities

Key Requirements

• Requires a minimum of 5 industry experience.
• 5+ year of Sales Experience (international logistics sales preferred)
• Proven success in new business acquisition
• Solid PC operational knowledge along with Microsoft Office applications experience
• Knowledge of international commercial transportation (air and ocean freight required)
• Bachelor degree desired
• Experience managing medium to large, complex customer accounts
• Outgoing, upbeat and resourceful personality!
• Ability to maneuver through a global network to ensure best customer service

Pay Range: $94,545.00 - $120,060.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.