Strategic Retail & E-Commerce Analyst

AARATECH; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

Aaratech Inc. is seeking a Business Analyst – Retail & E-Commerce to support retail and digital commerce initiatives by analyzing business processes, gathering requirements, and identifying opportunities to improve customer experience and operational efficiency.

The role involves collaborating with cross-functional teams and delivering reports and dashboards to drive data-informed decisions across retail and online channels.

Qualifications

• Bachelor's degree in a related field.
• 2+ years of BA experience in retail/e-commerce.
• Experience with business process analysis and requirements documentation.
• Knowledge of retail operations and ecommerce workflows.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Gather and document business requirements from retail and e-commerce stakeholders.
• Analyze sales, inventory, and customer processes to identify improvement opportunities.
• Develop business process documentation, reports, and dashboards.
• Collaborate with business, marketing, operations, and IT teams.
• Support system testing, user acceptance testing (UAT), and project implementation.
• Present business recommendations and project updates to stakeholders.

Skills

Business analysis

Requirements gathering

Process improvement

Analytical skills

Education

Bachelor's degree

Tools

SQL

Power BI

Tableau

Jira

Azure DevOps

Job description

Aaratech Inc. is seeking a Business Analyst – Retail & E-Commerce to support retail and digital commerce initiatives by analyzing business processes, gathering requirements, and identifying opportunities to improve customer experience and operational efficiency.

The role involves collaborating with cross-functional teams and delivering reports and dashboards to drive data-informed decisions across retail and online channels.