Strategic Relationship Executive

MillerKnoll, Inc.; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

MillerKnoll, Inc. is seeking a Strategic Relationship Executive to develop and execute plans that convert architects, designers, developers, and project managers into MillerKnoll specification and sales opportunities.

You will educate design communities on MillerKnoll products and align internal teams to support the design ecosystem. In this role you will serve as the market’s primary contact for these influencers, build credibility, manage relationships at senior levels, and travel as needed to

Qualifications

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years interior design or equivalent experience, with 2+ years direct selling experience.
• Willingness to learn selling skills (account penetration, strategic/conceptual selling, negotiation).
• Proven ability to network with A&D, Real Estate, Project Management and design influencers.
• Strong organizational and problem‑solving skills; collaborative and ethical.
• Willingness to travel and perform other job duties as needed.

Responsibilities

• For our key influencer communities, develop and execute a business plan increasing preference/specification and MillerKnoll sales.
• Educate communities about MillerKnoll products and how they address customer needs; drive consideration and specs.
• Serve as the primary contact in your market for these communities; nurture relationships.
• Create credibility, visibility, and excitement about MillerKnoll among design professionals.
• Influence product specification criteria and respond to technical product questions.
• Coordinate with MillerKnoll marketing and other teams to support the design community.
• Measure plan performance and lead pilot programs for A&D; maintain Salesforce CRM data.
• Join client visits to enhance the customer experience when needed.

Skills

Relationship building

Networking

Sales experience

Strategic selling

Negotiation

Communication

Education

Bachelor's degree in Marketing, Business Administration or related field

Job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Strategic Relationship Executive wins preference and specification by developing working relationships with key influencers within real estate, project management, design firms, etc.

Inside the Job

Your day-to-day work will involve:

• For our key influencer communities (architects, designers, project managers, developers, etc.) develop and execute a strong business plan that turns into more preference/specification and closed MillerKnoll sales
• Educate these communities about MillerKnoll products and MillerKnoll’s ability to address customer business needs and requirements; work to get our products considered by customers, spec’d, and ultimately sold
• Serve as the key point of contact in your market for these communities; develop/nurture these key relationships
• Create and maintain credibility, visibility and excitement about MillerKnoll among design professionals
• Influence the criteria that these firms use for the selection of product to be specified-responds to technical questions concerning product application.
• Develop strong relationships across MillerKnoll internal teams to ensure appropriate resources from MillerKnoll Marketing, Customer Care, etc. can best support the design community.
• Develop a process for measuring performance against the plan-directs implementation of pilot programs supporting A&D
• Maintain Salesforce (CRM) information so the sales leadership team can accurately communicate monthly forecasts of expected sales volume, by account, by product line.
• Participate as needed in client visits to enhance the customer experience.

What You Bring

Needed skills and experience for this role include:

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years interior design or equivalent experience, combined with 2+ years direct selling experience
• Demonstrated willingness to learn selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing) as well as the ability to develop/cultivate business opportunities.
• Proven ability to network and build relationships with key A&D, Real Estate, Project Management, Design influencers.
• Strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
• Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence from a diverse group of highly critical customers.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Proven success at building long term relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. Want to join us as we design a more equitable, sustainable, and beautiful future together. From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference.