Strategic Provider Enablement Lead

Medica; Madison (WI); On-site; USD 113,000 - 194,000; Full time

Benefits offered by this job

On-site 3 days per week

Competitive total rewards package

Job summary

Medica in Madison, WI is seeking a Strategic Provider Enablement Lead to translate strategy into coordinated execution with provider partners, guiding governance and day-to-day delivery in a complex health plan.

The role requires 8+ years in program management within healthcare, strong cross-functional leadership, and the ability to manage multiple workstreams; onsite 3 days/week with a comprehensive rewards package.

Qualifications

• Bachelor's degree or equivalent experience in related field.
• 8+ years of work experience beyond degree.
• 5+ years of program management experience in healthcare.
• 5+ years of operations/provider experience is ideal.

Responsibilities

• Advance Strategic Provider Relationships across Medica and provider partners.
• Own the Provider Operating Model with a Joint Operating Committee structure.
• Orchestrate cross-functional execution across multiple teams.
• Drive accountability and performance with integrated workplans and dashboards.

Skills

Program management

Healthcare industry knowledge

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Strategic Provider Enablement Lead is accountable for translating strategy into coordinated execution across Medica and provider partners, ensuring alignment across workstreams, surfacing risks early, driving accountability, and maintaining a consistent Joint Operating Committee governance model with key provider partners. The role acts as the connective tissue between executive strategy and day-to-day execution. Performs other duties as assigned.

Key Accountabilities

• Advance Strategic Provider Relationships
  • Act as the execution lead for complex provider initiatives.
  • Coordinate joint priorities between Medica and provider executives.
  • Ensure commitments made by either organization are fulfilled.
  • Identify opportunities to strengthen strategic collaboration and advance shared organizational objectives.
• Own the Provider Operating Model
  • Stand up and manage the Joint Operating Committee structure.
  • Create a consistent governance approach across strategic provider partners.
  • Define decision-making, escalation, and accountability frameworks.
  • Ensure decisions are made, documented, and executed.
• Orchestrate Cross Functional Execution
  • Coordinate work across Network, Operations, Technology, Product, Pharmacy, Clinical, Affordability, Account Management, and Provider Relations.
  • Manage dependencies between teams.
  • Resolve issues before they require executive intervention.
  • Drive accountability for deliverables, timelines, and outcomes across participating teams.
• Drive Accountability and Performance
  • Maintain integrated workplans across strategic provider initiatives.
  • Manage executive dashboards and status reporting.
  • Track risks, decisions, commitments, dependencies, and escalations.
  • Provide leadership with a clear view of relationship health, execution progress, and emerging issues.
  • Monitor follow-through on agreed-upon actions and drive timely resolution of open items

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 8+ years of work experience beyond degree
• 5+ years of program management experience in healthcare
• Ideal candidate will bring 5+ years of experience in operations and/or a provider experience role

Preferred Qualifications

• Excellent organizational, analytical and problem-solving skills, with a focus on process optimization.
• Excellent interpersonal, communication, and presentation skills.
• Ability to navigate complex, fast-paced environments, with a focus on strategic outcomes.
• Experience working with director and above leadership.
• Exceptional facilitation and influencing skills.
• Proven track record of managing projects that drive process improvement and operational efficiency.
• Experience in high growth and/or transforming organizations.
• Ability to lead a small team, with the ability to lead cross-functional teams.
• General understanding of technology concepts and agile operating models.
• Experience preferred with healthcare regulatory compliance, particularly in areas related to data security and member information.
• Excellent vendor management skills.
• Strong communication skills, with the ability to interact effectively with both technical and non-technical stakeholders

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN or Madison, WI.

The full salary grade for this position is $113,400 - $194,400. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $113,400 - $170,100. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.