Strategic Programs Manager

Trustwell Careers; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full healthcare benefits

Annual bonus up to 10%

Equity program

Job summary

Trustwell Careers is seeking a Strategic Programs Manager to drive high-impact strategic initiatives across Sales, Marketing, Customer Success, Product, Operations, Finance and Enablement. Reporting to the Chief Revenue Officer, you will operate cross-functionally to ensure initiatives are executed on schedule.

This role requires exceptional organizational skills, high EQ, and the ability to move fluidly between strategic planning and tactical execution while maintaining executive presence and

Qualifications

• 3–7 years of experience in strategic operations, program management, revenue operations, consulting, chief of staff, or related business operations roles
• Experience supporting executive leadership and driving cross-functional initiatives
• Background in B2B SaaS, technology, or high-growth environments preferred
• Experience working within Revenue, GTM, Operations, or Customer-facing organizations strongly preferred
• Bachelor’s degree required; advanced degree preferred

Responsibilities

• Lead and coordinate strategic, cross-functional initiatives tied to company growth, operational scale, and revenue performance
• Partner closely with executive leadership to drive alignment, execution, and accountability across departments
• Manage multiple concurrent projects with competing priorities, timelines, and stakeholders
• Build and maintain detailed project plans, milestones, timelines, risks, and executive status reporting
• Facilitate communication and collaboration across Sales, Marketing, Customer Success, Product, Finance, RevOps
• Identify operational inefficiencies and drive process improvement initiatives
• Support strategic planning sessions, QBRs, forecasting processes, and executive operating cadences
• Develop executive-ready presentations, summaries, dashboards, and business updates
• Serve as trusted thought partner to the CRO and leadership team
• Maintain confidentiality and professionalism in sensitive initiatives

Skills

Organizational skills

Emotional intelligence

Executive presence

Attention to detail

Strategic thinking

Ownership mindset

Written & verbal communication

Cross-functional collaboration

Influence stakeholders

Cross-department collaboration

Education

Bachelor’s degree

Advanced degree preferred

Tools

Salesforce

Excel

PowerPoint

Project management platforms

Collaboration tools

Job description

Role: Strategic Programs Manager

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: Chief Revenue Officer

Scope of Position:

The Strategic Programs Manageris responsible fordriving high-impact strategic initiatives across the business in partnership with executive leadership. Reporting directly to the Chief Revenue Officer, this role willoperatecross-functionally across Sales, Marketing, Customer Success, Product, Operations, Finance, and Enablement to ensure critical company initiatives are executed effectively and on schedule.

This individual will serve asa central pointof coordination for complex programs and operational priorities, helping align teams, remove blockers, improve communication, and drive accountability throughout the organization. The ideal candidate thrives in fast-paced environments,possessesexceptional organizational and project management skills,demonstrateshigh emotional intelligence (EQ), and can successfully manage multiple priorities simultaneously without losing attention to detail.

This role requires a highly proactive, solutions-oriented operator who can move fluidly between strategic planning and tactical execution whilemaintainingstrong executive presence and cross-functional credibility.

Essential Duties & Responsibilities including but limited to:

• Lead and coordinate strategic, cross-functional initiatives tied to company growth, operational scale, and revenue performance
• Partner closely with executive leadership to drive alignment, execution, and accountability across departments
• Manage multiple concurrent projects with competing priorities, timelines, and stakeholders
• Build andmaintaindetailed project plans, milestones, timelines, risks, and executive status reporting
• Facilitate communication and collaboration across Sales, Marketing, Customer Success, Product, Finance,RevOps, and other business functions
• Identifyoperational inefficiencies and drive process improvement initiatives across the organization
• Support strategic planning sessions, QBRs, forecasting processes, and executive operating cadences
• Help operationalize key GTM initiatives including segmentation, territory design, enablement programs, systems/process optimization, and strategic partnerships
• Drive follow-through and accountability by ensuring action items, decisions, and deliverables are completed on time
• Developexecutive-readypresentations, summaries, dashboards, and business updates
• Serve as a trusted thought partner to the CRO and leadership team on critical business priorities
• Maintain confidentiality and professionalism whileoperatingin highly visible and sensitive business initiatives
• Other responsibilities asrequired

Required Skills/Abilities

• Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously
• High emotional intelligence (EQ) with strong interpersonal, communication, and relationship-building skills
• Strong executive presence with ability to influence cross-functional stakeholders at all levels of the organization
• Highly detail-oriented with strong project management and operational execution capabilities
• Proven ability to thrive in fast-paced, evolving environments with changing priorities
• Strong analytical and problem-solving skills with an ability to simplify complex issues into actionable plans
• Ability to balance strategic thinking with hands-on execution
• Self-starter mentality with strong ownership and accountability
• Excellent written and verbal communication skills
• Strongproficiencyin business systems and productivity tools including Salesforce, Excel, PowerPoint, project management platforms, and collaboration tools
• Demonstrated ability tooperateeffectively across multiple departments and personalities
• Ability tomaintainprofessionalism and composure under pressure

Education/Experience

• 3–7 years of experience in strategic operations, program management, revenue operations, consulting, chief of staff, or related business operations roles
• Experience supporting executive leadership and driving cross-functional initiatives
• Background in B2B SaaS, technology, or high-growth environments preferred
• Experience working within Revenue, GTM, Operations, or Customer-facing organizations strongly preferred
• Bachelor’s degreerequired; advanced degree preferred

Total Rewards Package:

• Full healthcare benefits, including medical, dental, and vision.
• Supplemental benefits, including STD, LTD, HSA, 401k, etc.
• Responsible Time Off (PTO) + Holiday Pay
• Competitive Compensation + Bonus!
• Excellent culture, growth opportunities, plus much more

What to expect - the Hiring Process!

• Interview with Human Resources
• Interview with Hiring Manager
• Peer Panel Interview
• Offer of Employment (Background Screening/References)

The compensation for this position is based on several factors, including the candidate’s experience, education, skills, and alignment with the responsibilities of the role. The anticipated salary range for this position is outlined below, with most candidates typically hired within the mid-range. This role is also eligible for an annual bonus opportunity of up to 10%, in addition to participation in the Company’s equity program.

Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

Acceptable Background and References Required; Upon any conditional offers made by Trustwell. Equal Opportunity Employer/ DFWP/ Aff