Strategic Programs Lead, Services Technology

Apple Inc.; United States; On-site; USD 127,000 - 190,000; Full time

Job summary

Apple Inc. is seeking a Services Technology Lead for Program Strategy & Operations within Employee Experience & Productivity in Culver City, CA.

You will be the operational backbone across multi-value streams, coordinating executives, vendors, and cross-functional teams to accelerate delivery and governance of Services technologies. You will drive team culture, organize governance, and translate activity into actionable leadership artifacts while managing logistics, assets, and cross-site

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 10+ years of experience in strategy, business operations, executive coordination, or program leadership supporting technology or transformation programs at scale.
• 4+ years experience with KPI’s or OKR's and developing dashboards.
• An AI-first approach to streamlining operations and coordination.

Responsibilities

• Establishing Programatic Operations: You'll be responsible for the operational rhythm that keeps a large set of programs running.
• This includes tracking program milestones, maintaining program documentation and status reporting, supporting governance and quarterly reviews, and ensuring follow through on commitments across client programs.
• You'll help translate program activity into clear artifacts leadership can act on from weekly status rollups to QBR inputs and you'll be the connective tissue that keeps dependencies visible and decisions moving.
• Coordinating Vendor & Financial Operations: You'll partner with the teams that execute on procurement and vendor operations that underpin our contractor and vendor engagements including SoW review and coordination, PR/PO initiation and tracking, invoice approval, and end-to-end contractor onboarding and off boarding.
• You'll become the lead point of contact for our engagement with the VMO become the go-to person for resolving queries, unblocking issues, and keeping processes moving across PMO, VMO, HR legal, finance, procurement, and vendor partners.
• You’ll ensure policy changes from our partners are formally and consistently communicated to the Services Technology leadership team and the team at large.
• Managing Team Logistics & Assets: You'll manage team travel, facilities, equipment, and asset tracking keeping detailed records, occupancy data, and seat counts accurate and up to date as ongoing operational responsibilities.
• You'll also support space assessments and cross-site coordination as the program scales.
• Executive Coordination: You'll own the orchestration of executive and cross functional meetings that drive the program forward including leadership reviews, client QBRs, value stream syncs, all-hands, and our program summits.
• You'll partner with program leaders to shape agendas, prepare briefing materials, capture decisions and action items, and ensure consistent follow through.
• You'll anticipate what executives need before they ask and make sure every high-stakes meeting produces clear outcomes.

Skills

Strategy

Business operations

Executive coordination

Program leadership

AI-driven operations

Education

Bachelor's degree in technical field

Tools

Keynote

Quip

Slack

Apple Mail

Job description

Apple Inc. is seeking a Services Technology Lead for Program Strategy & Operations within Employee Experience & Productivity in Culver City, CA.

You will be the operational backbone across multi-value streams, coordinating executives, vendors, and cross-functional teams to accelerate delivery and governance of Services technologies. You will drive team culture, organize governance, and translate activity into actionable leadership artifacts while managing logistics, assets, and cross-site