Strategic Program Lead: Seller Defect Reduction

Walmart Inc.; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Health benefits

Stock purchase plan

401(k)

Paid time off

Discount Card

Job summary

Walmart Inc. in Bentonville, AR, is seeking a Senior Manager, Program Management – Seller Defect Reduction to lead cross-functional initiatives aimed at reducing friction for Walmart Sellers and improving the customer experience.

You will scale defect-reduction programs, set priorities, mentor teams, and drive data-driven improvements while aligning with company policies and ethical standards. This role requires strong leadership and a track record of delivering complex programs across multiple

Qualifications

• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
• 2 years’ experience leading cross-functional teams.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Scale and lead rapid defect reduction program.
• Lead execution of multiple business plans by identifying needs, setting priorities, and removing obstacles to optimize performance.
• Develop and communicate program strategies, ensuring alignment with company goals and stakeholder expectations.
• Supervise and mentor associates, fostering team development through coaching, feedback, and performance evaluations.
• Drive continuous improvement by analyzing program performance, recommending adjustments, and implementing best practices.
• Collaborate cross-functionally to resolve critical issues, support decision-making, and enhance customer experience.

Skills

Cross-functional leadership

Stakeholder management

Data-driven decision making

Program management

Mentoring

Education

Bachelor's degree in Business or related field

4+ years in project management / operations

Tools

Microsoft Office

Job description

Walmart Inc. in Bentonville, AR, is seeking a Senior Manager, Program Management – Seller Defect Reduction to lead cross-functional initiatives aimed at reducing friction for Walmart Sellers and improving the customer experience.

You will scale defect-reduction programs, set priorities, mentor teams, and drive data-driven improvements while aligning with company policies and ethical standards. This role requires strong leadership and a track record of delivering complex programs across multiple