Strategic PMO Leader — Insurance & Investments

TheHiveCareers; Puerto Rico; On-site; USD 150,000 - 220,000; Full time

Job summary

TheHiveCareers is recruiting a Director of PMO to establish and lead the organization’s Project Management Office, overseeing governance and delivery of programs across insurance, investment, corporate operations, technology, digital transformation and business development.

You will drive PMO strategy, standardize processes, manage the project portfolio, allocate resources, and monitor risk, quality, and schedules, ensuring initiatives meet timelines, budgets, and strategic objectives.

Responsibilities

• A. PMO Strategy, Leadership & Governance: Establish, develop, and lead the organization's Project Management Office. Define PMO strategy, policies, methodologies, standards, and governance frameworks. Implement standardized project management processes, tools, templates, and reporting structures. Establish project approval processes, stage gates, escalation procedures, and accountability frameworks. Promote project management best practices across departments and business units. Ensure alignment between project execution and corporate strategy.
• B. Project Portfolio Management: Oversee the organization's project portfolio, ensuring alignment with strategic priorities. Evaluate project proposals, business cases, feasibility studies, and investment requirements. Prioritize projects based on business value, financial impact, risk, and resource availability. Monitor project dependencies, interdepartmental coordination, and portfolio-level risks. Provide recommendations to senior management regarding project prioritization and resource allocation. Track portfolio performance and ensure delivery of expected business benefits.
• C. Project Planning & Execution: Oversee the planning, scheduling, budgeting, and execution of strategic projects. Ensure project managers develop comprehensive project plans, milestones, deliverables, and resource requirements. Monitor project progress and identify delays, delivery challenges, and performance gaps. Drive corrective actions and escalation processes to maintain project delivery commitments. Ensure projects are completed within approved scope, budget, timelines, and quality standards. Coordinate cross-functional teams to ensure smooth project implementation.
• D. Insurance & Investment Project Oversight: Oversee projects related to insurance operations, underwriting, claims management, policy administration, and distribution. Coordinate initiatives involving investment operations, financial products, portfolio reporting, and client services, where applicable. Support the implementation of regulatory, compliance, risk management, and internal control initiatives. Monitor projects involving new product development, market expansion, operational improvements, and business integration. Ensure project deliverables reflect the operational and regulatory requirements of the insurance and financial services industry.
• E. Digital Transformation & Technology Projects: Oversee technology-enabled transformation projects, including core insurance systems, CRM, ERP, digital platforms, and automation initiatives. Coordinate with IT, technology, operations, and business teams to ensure successful implementation. Monitor technology project budgets, vendor performance, implementation timelines, and delivery quality. Support digitalization, process automation, data management, and operational efficiency initiatives. Ensure technology projects deliver measurable business outcomes.
• F. Financial & Resource Management: Develop and monitor project budgets, financial forecasts, and expenditure reports. Ensure effective allocation and utilization of project resources. Monitor project costs, financial variances, and budget performance. Evaluate project financial risks and recommend cost-control measures. Coordinate with Finance and Procurement teams on project funding, contracts, and vendor payments. Assess project return on investment (ROI) and benefits realization.
• G. Risk Management, Compliance & Quality Assurance: Establish project risk management frameworks and escalation mechanisms. Identify, assess, and monitor project risks, issues, dependencies, and delivery constraints. Ensure projects comply with applicable regulatory requirements, internal policies, and governance standards. Monitor project quality and ensure deliverables meet agreed specifications. Maintain project documentation, audit trails, and management records. Coordinate with Risk, Compliance, Legal, and Interna

Job description

TheHiveCareers is recruiting a Director of PMO to establish and lead the organization’s Project Management Office, overseeing governance and delivery of programs across insurance, investment, corporate operations, technology, digital transformation and business development.

You will drive PMO strategy, standardize processes, manage the project portfolio, allocate resources, and monitor risk, quality, and schedules, ensuring initiatives meet timelines, budgets, and strategic objectives.