PMO Lead – Insurance & Investments Transformation

thehivecareers.co

San Juan (PR)

On-site

USD 110,000 - 150,000

Full time

4 days ago

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Job summary

thehivecareers.co is seeking a PMO Manager to oversee the day-to-day operations of the PMO within the Insurance & Investments sector. The role drives governance, standardization, and reporting across multiple projects, ensuring alignment with strategic goals.

The ideal candidate has 7–10 years in PMO roles, strong leadership, and experience with digital transformation initiatives. Location is primarily in Puerto Rico, with responsibilities spanning planning, budgeting, and stakeholder

Qualifications

Bachelor's degree in Business Administration, Project Management, Finance, Engineering, Information Technology, or a related field.
Master's degree in Business Administration (MBA), Project Management, Finance, or a relevant discipline is preferred.
7–10 years of experience in project management, program coordination, or PMO operations.
At least 3–5 years of experience in a PMO management or project leadership role.
Demonstrated experience managing project plans, schedules, budgets, reporting, and governance processes.
Experience coordinating multiple projects and cross-functional teams.

Responsibilities

Manage the day-to-day operations of the Project Management Office (PMO).
Implement PMO policies, procedures, governance frameworks, and project management standards.
Ensure consistent application of project management methodologies across departments.
Maintain project documentation, templates, trackers, schedules, and reporting systems.
Monitor compliance with project approval processes, governance requirements, and reporting deadlines.
Support continuous improvement of PMO processes and project management practices.
Coordinate project initiation, planning, scheduling, execution, and closure activities.
Work with project managers and stakeholders to define project objectives, scope, deliverables, and timelines.
Develop and maintain project plans, milestone trackers, resource plans, and implementation schedules.
Coordinate cross-functional teams to ensure timely completion of project activities.
Monitor project dependencies and identify potential delays or delivery challenges.
Facilitate project meetings and follow up on agreed actions and responsibilities.
Track project progress against approved timelines, budgets, milestones, and deliverables.
Monitor project performance and identify deviations from approved plans.
Maintain project dashboards, status reports, and progress trackers.
Follow up with project managers to ensure timely submission of project updates.
Identify delivery bottlenecks and elevate significant issues to senior management.
Monitor project KPIs and support the implementation of corrective actions.
Coordinate PMO activities for technology implementation and digital transformation projects.
Track projects involving core insurance platforms, CRM, ERP, financial systems, automation, and data analytics.
Liaise with IT teams, business users, and external vendors to monitor implementation progress.
Track system testing, user acceptance testing (UAT), deployment, and post-implementation activities.
Monitor project deliverables, vendor milestones, and implementation schedules.
Support change management and user adoption activities.
Prepare regular project status reports, dashboards, and management presentations.
Consolidate project updates from different departments and project managers.
Provide accurate information on project progress, risks, budgets, and outstanding actions.
Organize project review meetings and governance sessions.
Communicate project updates and follow up with relevant stakeholders.
Ensure timely escalation of project issues requiring management intervention.
Coordinate project managers, project coordinators, PMO analysts, and functional teams.
Support the development and performance of PMO team members.
Build effective relationships with department heads, project sponsors, and external service providers.
Facilitate collaboration and information sharing across departments.
Promote accountability, effective communication, and disciplined project execution.