Strategic People Experience HR Advisor

Volvo Car Germany GmbH; Ridgeville (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid parental leave

Volvo Employee Lease Program

Job summary

Volvo Cars US Operations is seeking a Human Resources Advisory Specialist to deliver high-quality PX support across the Americas, guiding managers and employees on a wide range of HR matters while helping to shape a modern PX experience.

In this role you will handle case management end-to-end, ensure compliant guidance, contribute to process improvements, and partner with HR Business Partners to drive a best-in-class people experience.

Qualifications

• Bachelor's degree in HR or related field.
• 3+ years HR experience in a service center model.
• Strong customer focus and solution-mindedness.
• Experience with HRIS systems.
• Spanish and/or Portuguese language skills a plus.

Responsibilities

• Provide PX guidance to managers and employees via phone, email, digital case management, and in person interactions.
• Handle PX case end-to-end with confidentiality and high accuracy.
• Contribute to process improvements for self-service and My Employment content.
• Collaborate with HR Business Partners and PX teams on cross-functional projects.
• Document case notes and decisions to support transparency and continuous learning.

Skills

HR operations

Customer service

Data-driven insights

Spanish/Portuguese

Cross-functional collaboration

Education

Bachelor's degree in HR or related field

Tools

SuccessFactors

LMS

ServiceNow

Job description

Volvo Cars US Operations is seeking a Human Resources Advisory Specialist to deliver high-quality PX support across the Americas, guiding managers and employees on a wide range of HR matters while helping to shape a modern PX experience.

In this role you will handle case management end-to-end, ensure compliant guidance, contribute to process improvements, and partner with HR Business Partners to drive a best-in-class people experience.