Strategic Partnerships Manager

Shippo; United States; À distance; USD 130 000 - 176 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Flexible vacation policy

WFH stipend

Charity donation match

Learning stipend

Team off-sites

Résumé du poste

Shippo is hiring a Strategic Partnerships Manager to own and lead our most strategic partnerships. You will manage executive-level relationships, drive cross-functional programs, and govern partnerships to achieve strong commercial outcomes for Shippo.

The role requires 7+ years in partnerships, experience with tech integrations, and strong BI/analytical skills. You will influence product directions and negotiate renewals, with a remote-friendly, globally distributed team across the US.

Qualifications

• 7+ years of strategic partnerships or partner management experience in e-commerce, marketplaces, fulfillment, or SaaS.
• Experience with technology partner integrations, product/program management, and business development.
• Experience in contract management including renewals with Legal and Strategic Finance.
• Proficiency in Excel (Advanced) or SQL, Looker, or other BI tools.
• Detail-oriented with a record of solving strategic challenges.
• Strong relationship-building skills and ability to spot mutually beneficial opportunities.
• Technically oriented with understanding of APIs.
• Entrepreneurial, growth mindset, bold ideas, and proactive execution.

Responsabilités

• Own and lead strategic partnerships and manage executive-level partner relationships.
• Drive cross-functional programs and governance to deliver commercial outcomes.
• Negotiate renewals and upsell opportunities with partners.
• Set and track activation and revenue targets.
• Collaborate with product and marketing to create opportunities.
• Provide market analysis and research to inform recommendations.
• Present performance findings to clients with data-driven insights.
• Coordinate with cross-functional teams to access product experts.

Connaissances

Strategic Partnerships

Executive relationships

Cross-functional collaboration

Contract negotiation

API awareness

Growth mindset

Outils

Excel

SQL

Looker

Description du poste

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping,delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team , we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here:

every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together:

We are looking for a Strategic Partnerships Manager to join our dynamic and entrepreneurial team. You will own and lead some of our most strategic partnerships, in which you will lead all executive-level partner management, drive complex programs cross-functionally, establish and run partnership governance, and develop new initiatives to achieve strong commercial outcomes for Shippo. Your experience in e-commerce/marketplace platforms or fulfillment will set you up for success at Shippo and we would love to share the opportunity with you.

• Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo.
• Set and track account activation and revenue targets.
• Identify and drive marketing and promotional opportunities.
• Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
• Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs.
• Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders.
• Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. Contribute data-driven insights to support recommendations.
• Leverage cross-functional support teams to ensure partners have access to the product experts and resources they need.
• Develop renewal and product cross-sell/up-sell strategies and negotiate business terms on renewals and new agreements.

Your shipping requirements

• 7+ years of experience in strategic partnerships or partner management, combining business development and account management experience, ideally within e-commerce, marketplaces, fulfillment, or SaaS.
• Experience working with technology partners through integrations, product management, program management, and business development engagements
• Experience in contract management, including cross-functional collaboration with Legal and Strategic Finance on renewals, as well as negotiating with external partners.
• You are well-versed in advanced Excel (or SQL), Looker, or other Business Intelligence tools
• You are detail-oriented with a proven track record of solving strategic challenges
• You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners
• You are technically oriented and understand APIs
• You have an entrepreneurial, growth mindset, bold ideas, and a know-how attitude to get things done

Bonus

• Experience with marketplaces or e-commerce platforms and deep understanding of the market needs for these verticals
• Familiarity with shipping and logistics
• Previous work in a dynamic startup environment

What is in the Shippo Package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible workinghours
• One week-long company wide winter slow down
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Compensation

Our Compensation policy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $130,000 to a max $175,900 annual salary (we tend to anchor our offers at the mid point $153,000). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [e-mail]

Shippo s in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by R ippling.com.