Strategic Partnership Manager

Educational Testing Service; Springfield (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

A global education organization is seeking a Strategic Partnerships Manager for its TOEFL product line. This role involves developing strategies to engage key educational institutions, building relationships, and driving brand awareness. The ideal candidate will have over 5 years of experience in international education and proven success in business development. Competitive compensation and flexible work arrangements are offered.

Benefits

Competitive compensation

Flexible work arrangements

Opportunities for professional growth

Volunteer PTO

Qualifications

• 5+ years of experience in international education, higher ed, or assessment.
• Proven success in meeting and exceeding KPIs.
• Experience working across multifunctional teams and geographies.
• Familiarity with CRM tools and proficiency in MS Office.
• Knowledge of higher education and English language learning preferred.

Responsibilities

• Develop and execute strategies to engage decision-makers at key U.S. institutions.
• Collaborate with product and marketing teams to launch innovative campaigns.
• Deliver compelling webinars and tech demos.
• Track and grow key metrics, including TOEFL iBT score submissions.
• Drive client satisfaction through proactive communication.

Skills

Business development

Client engagement

Market intelligence

Salesforce proficiency

KPI achievement

Education

Bachelor's degree in business, Marketing, or related field

Tools

Salesforce

MS Office

Job description

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Join ETS as a Strategic Growth Leader

Position: Strategic Partnerships Manager – TOEFL Product Line

Location: Flexible | Remote Eligible

Division: Global Education & Assessment

Reports to: Director, Business Development

At ETS, we believe in the power of education to transform lives. As the world’s leading provider of English language assessments, we’re seeking a dynamic, results-driven professional to lead strategic growth for our flagship TOEFL product line.

About the Role

As a Strategic Partnerships Manager, you’ll be the face of TOEFL in the U.S. market—building relationships with top-tier institutions, driving brand preference, and expanding our impact in global education. You’ll blend business development, client engagement, and market intelligence to shape the future of English language assessment.

What You’ll Do

• Develop and execute strategies to engage decision-makers at key U.S. institutions and organizations.

• Collaborate with product and marketing teams to launch innovative campaigns that elevate TOEFL’s visibility and value.

• Deliver compelling webinars and tech demos tailored to diverse audiences.

• Represent ETS and TOEFL at conferences, webinars, and industry events.

• Cultivate new relationships with a “hunter” mindset while nurturing existing partnerships.

• Provide market insights to inform global TOEFL strategy and product development.

• Track and grow key metrics, including TOEFL iBT score submissions to U.S. institutions.

• Use Salesforce to manage opportunities and report activity.

Client Engagement

• Build trusted, mutually beneficial relationships with institutional leaders and influencers.

• Identify client goals and create tailored growth strategies.

• Recommend complementary ETS products and services to maximize impact.

• Collaborate with product managers to anticipate and respond to client needs.

• Drive client satisfaction through proactive communication and strategic support.

What You Bring

• 5+ years of experience in international education, higher ed, or assessment.

• Proven success in meeting and exceeding KPIs.

• Experience working across multifunctional teams and geographies.

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience).

• Familiarity with CRM tools (Salesforce preferred) and proficiency in MS Office.

• Knowledge of higher education and English language learning preferred.

Why ETS?

ETS is a mission-driven organization committed to equity, innovation, and excellence in education. You’ll join a collaborative team that values purpose, creativity, and impact. We offer competitive compensation, flexible work arrangements, and opportunities for professional growth.

Ready to make a global impact?

Apply now and help shape the future of English language assessment with ETS.

#LI-NK1

#LI-REMOTE

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.

• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!

• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.