Strategic Partner Operations AMER

Hitachi Vantara; United States; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a strategic operations partner to support their AMER Partner organization. This dynamic role involves driving the implementation of partner programs and collaborating with cross-functional teams to enhance business operations. The ideal candidate will possess strong analytical skills and a proactive approach to process improvement. If you thrive in a diverse, fast-paced environment and are passionate about making a real-world impact, this opportunity offers a chance to grow and innovate within a supportive and inclusive culture.

Benefits

Flexible work arrangements

Industry-leading benefits

Holistic health support

Diversity and inclusion initiatives

Qualifications

• 5+ years experience in operations, revenue, finance, or sales support.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Drive successful implementation of Partner Programs across AMER.
• Support partner sales managers with business reviews and metrics analysis.

Skills

Operations Management

Financial Analysis

Problem-Solving

Communication Skills

Process Improvement

Education

BA/BS in Business Administration

Finance/Accounting

Tools

MS Office (Excel, Power BI)

Salesforce (SFDC)

Job description

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The team

This is a strategic partner operations role, to support Hitachi Vantara AMER Partner organization and our AMER Partners in all aspects of partner business, localizing and executing to partner programs, benefits and growth initiatives. This constantly evolving role will report into the Head of Global Partner Operations (and dotted line to AMER Partner Sales VP) and represents an excellent opportunity for professional development and growth.

The role

• Be a key driver for successful implementation of Partner Programs across AMER and various strategic growth initiatives.
• Support AMER partner team withquarterly business reviews, analysis of key metrics, trends, partner planning and budget management. Focus on ROI, effective execution, clear measurement of results and related reporting to global stakeholders.
• Support partner sales managers and AMER partner leadership in enabling effective partner landscape, identify needs for partner enablement and training.
• Collaborate with internal and external cross-functional teams to implement, enable and execute partner program activities following corporate guidelines and processes.
• Close cooperation with Global Partner Operations Team to drive adoption of corporate programs, tools and processes across AMER. Build and communicate respective business reports (programs and tools utilization), feedback from the field.
• Support Hitachi Vantara Partner Sales and Marketing Managers with execution of targeted incentives, product launches, and other ad-hoc projects. Align with global teams and other GEO’s to utilize global processes and tools. Communicate best practices across the regions.
• Maintain appropriate processes / IT applications to facilitate indirect business in AMER, and act as focal point for resolving issues affecting country business operations; drive simplification and clear documentation of processes.
• Works collaboratively with counterparts in other geographies to drive consistent, global processes, standard operating procedures, metrics & measurement and tool implementations

What you’ll bring

• BA/BS in Business Administration/Finance/Accounting, 5 + years of relevant experience in a tech company in operations, revenue, finance, sales support.
• An ability to work autonomously in fast paced environment, and in multicultural virtual matrix teams. To work closely with Partner sales organizations and build sustainable business partnerships at various organizational levels
• You are positive, have excellent organizational, troubleshooting and problem-solving skills and high attention to the details. You’re excellent communicator (written and verbal) in English.
• An ability to think creatively and work consistently to identify any process improvement opportunities, proactively work on simplification of daily operations
• Technical, analytical skills and MS Office applications (Excel, Outlook, Power BI, Word), SFDC systems knowledge.
• Bilingual (Spanish preferred, Portuguese or French optional)

About us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-DB1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.