Strategic Outreach & Engagement Coordinator

Phase2 Technology; Austin (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Insurance and retirement benefits

Professional development opportunities

Job summary

University of Texas at Austin is seeking an Outreach & Engagement Coordinator to organize and coordinate all aspects of event communications, production of print materials, and data management. You will support digital outreach, schedule activities, and ensure efficient processes for the Outreach & Engagement team to drive meaningful engagement with donors and stakeholders.

The role involves developing RSVP workflows, managing calendars, and coordinating with internal teams.

Qualifications

• Bachelor's degree or equivalent experience in communications, marketing, business administration, or a related field.
• At least three years of experience in a communications role with emphasis on event outreach or marketing.
• Strong organizational and project management skills, with demonstrated ability to coordinate event materials, manage calendars, and oversee multiple tasks simultaneously.
• Proficiency with CRM systems and digital communication platforms, such as Eloqua, Emma, Salesforce Marketing Cloud, Cvent, Event Farm, and Microsoft Office Suite.
• Excellent attention to detail and accuracy in recordkeeping, data management, and preparation of print and digital materials.
• Strong written and verbal communication skills, including content and copywriting abilities.
• Ability to work collaboratively within a team, support meeting logistics, and provide prompt, efficient responses to constituents.
• Knowledge of university procedures and policies related to purchasing and payment requests.
• Demonstrated commitment to professionalism, accountability, and providing excellent service to stakeholders.
• Must be eligible to work in the United States on a full-time basis for any employer without sponsorship.

Responsibilities

• Coordinate the preparation, organization and accuracy of onsite print materials, including name tags, place cards, and escort cards for UEE-led events.
• Develop and manage RSVP forms, support segmentation of guest list for invitations and reminders, and generate invitation list reports.
• Collaborate with the Presidential and Transformational Giving Research Team by documenting necessary record updating in the CRM system.
• Build and manage the distribution of digital communications using approved copy design templates.
• Monitor and track digital outreach data, including open rates, bounce backs, RSVP rates, and unsubscribes.
• Update and maintain the outreach and engagement calendar, ensuring timely task and campaign management.
• Submit purchase and payment requests for the Outreach & Engagement team following university procedures.
• Assist with benchmarking initiatives to ensure outreach and engagement strategies and tools remain effective.
• Provide support for scheduling and preparing agendas for internal and external meetings.
• Oversee and maintain event and hotel inboxes, ensuring prompt responses.
• Prepare and maintain final attendance data for impact assessment and future outreach efforts.
• Ensure accurate maintenance of records and archives for all lists and final design/content files.
• Provide content and copy writing support as directed.
• Additional duties as assigned.

Skills

Organizational skills

Project management

Content writing

Copywriting

Communication skills

Team collaboration

Education

Bachelor's degree or equivalent in communications, marketing, business administration, or related field

Tools

CRM systems (Eloqua, Emma, Salesforce Marketing Cloud)

Event management tools (Cvent, Event Farm)

Microsoft Office Suite

Job description

University of Texas at Austin is seeking an Outreach & Engagement Coordinator to organize and coordinate all aspects of event communications, production of print materials, and data management. You will support digital outreach, schedule activities, and ensure efficient processes for the Outreach & Engagement team to drive meaningful engagement with donors and stakeholders.

The role involves developing RSVP workflows, managing calendars, and coordinating with internal teams.