Strategic Operations Leader — Metal Fabrication

New Castle Building Products; Norwalk (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical / Dental / Vision / Life Ins.

401(k) with discretionary employer-m22

Job summary

New Castle Metal in Norwalk, CT is seeking an Operations Manager to oversee a 30,000 SF manufacturing facility. Prior experience in the sheet metal industry is not required but is considered a plus.

The role focuses on coordinating manufacturing schedules, managing shop floor personnel, and ensuring safety and quality across production while working with customers, vendors, and internal teams.

Qualifications

• Must have a can do, customer service first attitude.
• Ability to navigate digital MRP systems.
• Experience in the architectural, construction, or design industry.
• Familiarity with the CAD programs.
• Familiarity with automation and integrated machinery.
• Prior experience with sheet metal fabrication and metal roofing is a plus.
• Commitment to the Company's mission and its core values.
• Excellent communication and customer service skills.

Responsibilities

• Schedule daily manufacturing work, ensuring machine utilization is optimized and production deadlines are met using MRP software.
• Manage shop floor personnel to meet individual productivity metrics.
• Review production paperwork for accuracy prior to releasing to the shop floor.
• Oversee CNC programming team.
• Communicate with customers, colleagues, and vendors with regards to all aspects of the production workflow.
• Check and receive inbound materials.
• Check and coordinate delivery of outbound materials.
• Maintain production standards in accordance with the Quality Assurance Policy. Perform intermittent and final quality checks.
• Maintain a culture of Safety. Adhering to NCM Safety Policies.
• Assist in troubleshooting of machinery and coordinate external vendors/manufacturers repair teams as required.
• You will be expected to perform other duties as assigned.

Skills

Customer service mindset

Communication

Team leadership

Tools

MRP software

CAD programs

Job description

New Castle Metal in Norwalk, CT is seeking an Operations Manager to oversee a 30,000 SF manufacturing facility. Prior experience in the sheet metal industry is not required but is considered a plus.

The role focuses on coordinating manufacturing schedules, managing shop floor personnel, and ensuring safety and quality across production while working with customers, vendors, and internal teams.