Strategic Operations & Execution Senior Associate

Relativity; New York (NY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions and an actionable operating picture. You will blend relationship-building with rigorous analytics to shape priorities across teams, AI initiatives, and capacity planning.

You will help turn strategic goals into practical plans, support executive reporting, and influence decision-making by delivering timely insights, risk assessments, and

Qualifications

• 3-5 years of experience in strategy, business operations, management consulting, or customer success operations.
• Balanced relationship-building and analytical rigor to influence senior leaders.
• Track record of owning consequential decisions in ambiguous, fast-moving situations.
• Able to manage a heavy, competing workload with disciplined prioritization.
• Excellent written, verbal, and executive-facing communication skills; experience with Gainsight, Salesforce, and Tableau.
• Bonus: SaaS, legal tech, or e-discovery experience; exposure to AI adoption or transformation programs.

Responsibilities

• Serve as a strategic thought partner to Success leadership, supporting planning, alignment, and execution of operating rhythm.
• Partner with teams across Relativity Success to translate on-the-ground intel into prioritization and reporting.
• Support prioritization for cross-team work, assess dependencies, surface conflicts, and ground decisions in goals.
• Stay close to in-flight work across the department to reflect a complete picture in prioritization and reporting.
• Recommend action with cross-team dependencies, risks, and AI-maturity signals attached.
• Contribute to executive reporting and annual planning with current intelligence on adoption and cross-team dynamics.

Skills

Strategy

Business Operations

Stakeholder Management

Cross-functional teamwork

Analytical thinking

Executive communication

Gainsight

Salesforce

Tableau

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions and an actionable operating picture. You will blend relationship-building with rigorous analytics to shape priorities across teams, AI initiatives, and capacity planning.

You will help turn strategic goals into practical plans, support executive reporting, and influence decision-making by delivering timely insights, risk assessments, and