Strategic Operations Coordinator

Comprehensive Mobile Care; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401-K plan with employer match

Comprehensive healthcare

Insurance coverage

Job summary

Comprehensive Mobile Care (CMC) is seeking a Strategic Operations Coordinator to drive patient care logistics and market scheduling in our U.S. operations.

You will own schedules, coordinate resources, and collaborate with facilities to ensure efficient onsite healthcare services across our network. The role emphasizes strategic planning, process tracking, and proactive problem-solving in a mission-driven healthcare environment.

Qualifications

• Highly organized with strong attention to detail and strategic foresight.
• Excellent communication and stakeholder management skills.
• Problem-solver with creative, proactive mindset.
• Comfortable using Microsoft Excel, Word, and EHR systems.

Responsibilities

• Own and strategically manage scheduling of patient visits for maximum efficiency.
• Proactively coordinate with facilities for smooth visit prep and readiness.
• Identify and resolve scheduling conflicts and operational roadblocks.
• Monitor lab cases (optometry, podiatry, dental, audiology) and coordinate with field teams.
• Develop tracking systems for timely follow-ups and better patient outcomes.
• Maintain calendars, align visits with market strategy, and improve efficiency.
• Lead field team readiness and ensure timely reports and documentation.

Skills

Excel

Word

EHR systems

Job description

About Us:
Comprehensive Mobile Care (CMC) is the leading provider of onsite dental, vision, podiatry, and audiology services to senior facilities across 24 states in the U.S. We are deeply committed to providing preventive healthcare with dignity and compassion, serving thousands of seniors every day. As a family-founded company, our core belief is that every participant’s care truly matters.

Why Join Our Team:

• Take ownership of your market and grow your career.
• Be part of an operations-driven role critical to our organization's success.
• Develop into future roles in sales, logistics, account management, and beyond.
• Join a supportive, mission-focused environment where your ideas matter.

Role Overview:
As a Strategic Operations Coordinator, you'll be at the core of CMC’s operational excellence, playing a pivotal role in managing and optimizing patient care logistics. You'll own your market, driving schedules, coordinating resources, and improving operational effectiveness. This role is perfect for proactive individuals eager to build their career, refine strategic skills, and deliver outstanding results in healthcare operations.

Key Responsibilities:

Operational Excellence & Scheduling:

• Own and strategically manage the scheduling of patient visits, ensuring maximum efficiency and utilization of our onsite healthcare services.
• Proactively communicate with facilities to ensure smooth coordination and preparedness for each visit.
• Anticipate and resolve scheduling conflicts, resource limitations, and operational roadblocks.

Strategic Coordination & Tracking:

• Expertly monitor and manage specialized lab cases (optometry, podiatry, dental, audiology).
• Collaborate with field teams and facility stakeholders to maintain a seamless flow of care.
• Develop tracking systems that ensure timely follow-ups and improved patient outcomes.

Market Ownership:

• Maintain and optimize comprehensive calendars, ensuring all facility visits and specialties align strategically.
• Continuously identify opportunities to enhance operational efficiency and market performance.
• Act as the central communication hub, keeping all stakeholders informed and aligned.

Field Team Leadership:

• Confirm team readiness and proactively address operational issues before they impact service delivery.
• Ensure timely and accurate submission of reports and documentation.
• Act as the first responder for logistical challenges, providing swift, effective solutions.

Who You Are:

• Highly organized with exceptional attention to detail and strategic foresight.
• An excellent communicator who thrives on building relationships and managing stakeholder expectations.
• A natural problem-solver who approaches challenges with creativity and determination.
• Eager to grow within a dynamic, mission-driven organization.
• Comfortable using Microsoft Excel, Word, and navigating electronic health record systems.

What We Offer:

• Clear career pathways toward roles in logistics, sales, and account management.
• 401-K plans with employer match.
• Comprehensive healthcare and insurance coverage.
• Opportunity to make a tangible difference in senior healthcare.

Join us at CMC, where your role directly impacts the quality of life for thousands of seniors every day.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Comprehensive Mobile Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.