Strategic Marketing Officer

Broadway Bank; San Antonio (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Career Development and Mentorship

Generous PTO

Employee recognition

Free vision insurance

Retirement matching

Tuition reimbursement

Job summary

Broadway Bank is seeking a Strategic Marketing Officer to lead and support marketing communications campaigns across multiple lines of business. You will manage email automation, external vendors, and ad campaigns, ensuring consistency with the brand and regulatory standards.

The role requires strong project management, data analysis, and collaboration with Commercial Banking, Private Banking, Wealth Management, and CRA.

Qualifications

• 6+ years of experience in marketing communications or advertising, with project management focus.
• Proven ability to develop and execute strategic marketing plans and translate insights into actions.
• Experience in managing email automation platforms.

Responsibilities

• Lead and support marketing communications campaigns for specific bank lines of business.
• Manage email automation, customer communications, campaigns, budgets, and vendors.
• Collaborate with internal teams and external agencies to execute digital and traditional campaigns.
• Develop content across website, ads, and collateral in line with brand strategy.
• Monitor ROI and optimize campaigns with data-driven insights.
• Oversee marketing budgets and ensure alignment with objectives.
• Coordinate with Compliance to ensure regulatory adherence.

Skills

Strategic Marketing

Campaign Management

Email Automation

Vendor Management

Digital Marketing

Content Development

Analytics

Budget Management

Cross-functional Collaboration

Project Management

Education

Bachelor’s degree in advertising/marketing/communications

Tools

CRM

SharePoint

Adobe Acrobat/Pro

Publisher

PowerPoint

Excel

Job description

Position: Strategic Marketing Officer | Division: Marcom | Work Days: Monday - Friday | Hours of Operation: 8:00am - 5:00pm

Why Broadway Bank

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Position Overview

The Strategic Marketing Officer is responsible for leading and supporting all marketing communications campaigns, plans, and initiatives for specific lines of business within the bank. This role is integral to recommending, planning, and executing strategic Marketing Communications (MarComm) and media plans aligned with the bank's brand strategy. The position manages email automation, customer communications, campaigns (digital and traditional), budget, and external vendors, contributing to advertising, event management, and strategic marketing initiatives. This role ensures that all communications reflect and enhance the bank's branding and objectives while meeting compliance standards.

Essential Functions

• Strategic Marketing
• Collaborates with the Marketing Communications Director to develop and implement targeted digital and traditional marketing and advertising campaigns.
• Acts as the primary liaison to external agencies, internal creative services, and vendors, utilizing advanced project management skills.
• Partners with various bank lines of business, including Commercial Banking, Private Banking, Wealth Management, Consumer, and CRA, to initiate strategically targeted campaigns for customer acquisition and retention.
• Maintains a calendar of marketing initiatives for assigned lines of business, ensuring readiness and consistent communication with business leaders.
• Provides data-driven analysis of campaigns, making optimization recommendations to maximize the impact and profitability of marketing initiatives and improve ROI.
• Manages marketing budgets for assigned lines of business, ensuring all expenditures align with budgetary guidelines and objectives.
• Oversees all email marketing campaigns, including customer-wide communications, in collaboration with Corporate Communications.
• Develops and curates engaging content across various mediums, including the website, advertising channels, and marketing collateral.
• Marketing Communications
• Coordinates with the MarComm team to execute various marketing, promotional, and advertising projects across digital and traditional channels.
• Plans and oversees the production and deployment of advertising campaigns across multiple platforms, ensuring consistency with the bank's branding.
• Partners with internal Creative Services team to strategize, recommend, and create targeted marketing and promotional materials for customer segments.
• Directs vendor and supplier interactions under the guidance of the Marketing Communications Director to ensure high-quality service and output.
• Maintains knowledge of print production techniques, staying informed of advancements in the field.
• Facilitates the creation of merchandising and sales support materials for bank centers to enhance customer engagement.
• Monitors competitors' marketing efforts, identifying trends and opportunities to differentiate bank offerings.
• Works closely with compliance officers to ensure all marketing materials adhere to regulatory standards.
• Manages the production of collateral and sales enablement resources, updating content as needed to support marketing goals.
• Digital Channels
• Collaborates with internal teams to oversee, update, and enhance the bank's website content.
• Develops and maintains effective branding across external communications, ensuring timely updates and additions to digital content.
• Keeps informed on digital advertising trends, including SEO, GEO, digital best practices, targeting, and emerging platforms.
• Identifies and implements effective website and digital advertising tactics to improve message delivery, audience engagement, and conversion.
• Partners with the Corporate Communications and Digital Officer to design and execute social media strategies for line of business initiatives.
• Event Management
• Plans, coordinates, and executes bank-related events in collaboration with Corporate Communications and Events Officer such as customer and special events, enhancing customer experience.
• Represents the bank at civic, charitable, and trade organization events, contributing to its community presence and reputation.
• General Responsibilities
• Manages the distribution of marketing materials, coordinating with vendors, banking centers, departments, and mail houses.
• Maintains regular communication with the Marketing Communications Director and line of business executives regarding project updates, timelines, and budget status.
• Assumes additional duties as needed, contributing to the ongoing success and development of the bank's marketing initiatives.
• This position may require travel within the bank's geographic area.

Experience & Education

• 6+ years of experience in marketing communications or advertising, with a focus on project management, digital, and strategic marketing.
• Proven experience in developing and executing strategic marketing plans, with the ability to translate analytical insights into actionable recommendations for campaign improvement.
• Proficiency in managing email automation platforms.
• Demonstrated experience in using marketing project management tools like Wrike or similar.
• Experienced in developing prospect campaigns and managing digital marketing initiatives with external vendors.
• Strong internet and AI proficiency and understanding of its impact on marketing.
• Excellent writing, communication, and organizational skills; adept at copywriting.
• Self-motivated with decision-making skills; capable of providing recommendations.
• Preferred: 8+ years of experience in marketing communications and advertising.
• Experience in banking and familiarity with various lines of business, with added project management experience, is beneficial.
• Knowledge of bank compliance issues is highly desired.
• Proven leadership and management experience, with the ability to guide and mentor teams.
• Working knowledge of printing and graphic design techniques.
• Bachelor's degree in advertising, marketing, communications, or a related field is required.

Skills & Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with CRM software.
• Familiarity with SharePoint, Adobe Professional, Publisher, PowerPoint, and Excel is highly desired.
• Strong analytical skills with the ability to interpret campaign data and suggest improvements.
• In-depth knowledge of digital marketing trends, with a proactive approach to learning and applying new digital strategies.
• Ability to develop clear, engaging content for multiple channels, aligning with the objectives.
• Excellent interpersonal skills for effective collaboration skills.
• Ability to provide insightful feedback and recommendations based on competitive analysis and market trends.

Other Requirements

• Willingness to participate in ongoing professional development to remain current with industry trends.
• Ability to handle confidential information with professionalism and discretion.
• Flexibility to work on special projects and assist with community events as needed.
• Requires the ability to lift, carry, push, pull weights or otherwise move objects weighing as much as 10 lbs. on a regular basis and/or for extended periods of time during the workday.
• Occasional overtime or extended hours may be required.

We're a culture that offers resources to benefit your overall health and well-being

• Career Development and Mentorship Programs
• Generous paid time off, minimum 4 weeks
• Employee recognition, awards, and events
• Free vision insurance
• Retirement matching
• Tuition reimbursement

This job description is not designed to be a comprehensive listing of duties, responsibilities, or activities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice. Broadway Bank is proud to be an Equal Opportunity Employer. Broadway Bank is a drug-free and tobacco-free workplace, with a nicotine-free hiring policy. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Member FDIC