Strategic - Major Account Manager, Spectrum Business

Spectrum Business; Birmingham (AL); On-site; USD 110,000 - 150,000; Full time

Job summary

Spectrum Business is hiring a Strategic Major Account Manager to build tailored business plans and position Spectrum as a trusted advisor for voice, video, and data solutions. You will guide long-term account strategies, pursue revenue growth, and collaborate across Sales, Engineering, Support and Marketing to deliver exceptional client value.

The role requires 3+ years sales experience, strong networking knowledge, and the ability to travel within the footprint.

Qualifications

• High school diploma or equivalent from an accredited organization (GED)
• 3+ years of sales experience exceeding revenue goals
• Read, write, speak and understand English
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Valid driver’s license, safe driving record and willingness to travel as needed
• Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
• 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry
• In-depth knowledge of CRM systems such as Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Responsibilities

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels
• Present tailored proposals and facilitate sales presentations to address client business challenges
• Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Skills

English proficiency

Exceeding sales quotas

Networking knowledge

Product/technical knowledge

Relationship building

Learning agility

Driver's license

Sales process

CRM systems (Salesforce)

MS Office suite

Education

High school diploma or GED

Bachelor’s degree (business-related)

Tools

Salesforce

Excel

Word

PowerPoint

Outlook

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum’s reputation for excellence.

How You Will Make An Impact

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels
• Present tailored proposals and facilitate sales presentations to address client business challenges
• Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions

• Office-based role with regular travel required to client locations within assigned footprint

Required Qualifications

What You Will Bring to Spectrum

Education

• High school diploma or equivalent from an accredited organization (GED)

Experience

• 3+ years of sales experience exceeding revenue goals

Skills

• Read, write, speak and understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver’s license, safe driving record and willingness to travel as needed

Preferred Qualifications

Education

• Bachelor’s degree in a business-related field or equivalent combination of education, training and experience

Experience

• 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills

• In-depth knowledge of CRM systems such as Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

SCM267 2026-81707 SCM267 2026

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.