Strategic Janitorial Account Manager / Facilities Manager

Allegiance Industries, Inc.; Indianapolis (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Strategic Janitorial Account Manager / Facilities Manager to oversee operations within a large facility. This role involves managing a significant team, ensuring compliance with safety standards, and maintaining client relationships. The ideal candidate will have extensive experience in facility management, operational excellence, and a strong focus on service delivery.

Qualifications

• 5+ years of experience managing janitorial/facility services in manufacturing.
• Experience supervising large teams (100+ FTEs).
• Strong understanding of safety and compliance (OSHA, GMP, EPA).

Responsibilities

• Lead janitorial and maintenance operations across a 5 million sq. ft. facility.
• Act as the on-site point of contact for client stakeholders.
• Manage a team of 100+ including janitorial supervisors and maintenance techs.

Skills

Leadership

Safety Compliance

Operational Management

Client Relationship Management

Tools

Microsoft Office

Facility Management Software

Job description

Description

Currently hiring: Strategic Janitorial Account Manager / Facilities Manager

Shift: Monday - Friday 9 AM - 5 PM (Hours may vary depending on client and site needs)

Facility type: 5 million sqft Manufacturing Facility

We are seeking a seasoned Strategic Janitorial Account Manager / Facilities Manager to oversee a high-profile account within a 5 million square foot manufacturing facility. This leader will be responsible for managing 100+ full-time employees, including janitorial staff, material handlers, and maintenance technicians, across a 3 shift industrial operation. The ideal candidate will drive excellence in service delivery, operational performance, and workforce leadership while ensuring compliance with client standards and safety protocols.

Key Responsibilities:

Operational Management

• Lead and coordinate janitorial, material handling, and maintenance operations across the entire 5 million sq. ft. facility
• Ensure all work—routine cleaning, floor care, waste handling, materials movement, and preventative maintenance—is completed per contract standards and client expectations
• Establish and maintain efficient workflows, shift coverage, and task delegation for day, swing, and overnight crews
• Oversee safety and compliance with manufacturing site policies, OSHA standards, and environmental protocols

Client Relationship Management

• Act as the daily on-site point of contact for plant leadership and client stakeholders
• Lead weekly operations meetings and joint walkthroughs to ensure alignment on service levels and priorities
• Deliver timely resolution of issues, incidents, or service gaps while maintaining a proactive, solutions-oriented relationship with the client
• Provide regular reporting on KPIs, SLAs, quality audits, staffing, and safety

Team Leadership & Labor Oversight

• Manage a team of 100+ including janitorial supervisors, leads, cleaners, material handlers, and maintenance techs
• Ensure staffing levels meet fluctuating production demands and coverage across all shifts
• Drive a culture of accountability, safety, and service excellence
• Partner with HR on hiring, onboarding, disciplinary processes, and employee retention initiatives
• Support development and training for frontline team members, especially in equipment usage, safety, and SOPs

Maintenance & Material Handling Oversight

• Coordinate maintenance technicians to address basic equipment upkeep, minor repairs, and preventive maintenance programs
• Ensure timely support for facility infrastructure, janitorial equipment, and general upkeep needs
• Oversee material handling team responsible for internal waste collection, material staging, and supply movement
• Implement efficient routing and handling processes that align with the facility’s production and sanitation schedules

Budget & Resource Management

• Manage and control labor hours, supply usage, and equipment inventory
• Approve timekeeping, schedules, and weekly labor reports
• Track against budgeted labor and materials; recommend cost-saving strategies
• Ensure all services are delivered within scope and contractual agreement

Qualifications

You will have:

• 5+ years of experience managing janitorial/facility services in a manufacturing or industrial setting
• Experience supervising large teams (100+ FTEs) including multi-functional roles (janitorial, maintenance, materials handling)
• Strong understanding of safety and compliance in industrial facilities (OSHA, GMP, EPA)
• Proven track record of managing high-pressure environments and shifting client needs
• Proficient in Microsoft Office and facility management software

Work Environment & Schedule:

• Requires walking, inspecting, and working across large square footage regularly
• Must be available for after-hours or weekend issues as needed
• May require light physical work or response support during operational surges