Strategic IT Ops & Interagency Liaison Specialist

DLA Careers; Cleveland (OH); On-site; USD 111,000 - 144,000; Full time

Job summary

Defense Logistics Agency seeks a Strategic IT Business Operations Specialist to manage the full lifecycle of the Task Management Tool, coordinate inter-agency agreements, and prepare data-driven updates for leadership. The role requires collaboration with J6 ESA SAMs and external partners, ensuring policies are consistently executed.

You will maintain SharePoint knowledge resources and contribute to SITREP/SIGACT efforts, while applying innovative technologies to improve daily workload

Qualifications

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position.
• Coordinating, gathering, and synthesizing operational inputs from multiple departments to draft and edit high-priority recurring reports
• Managing and prioritizing a high volume of organizational tasks utilizing enterprise-level workflow systems, including assigning actions, tracking progress to closure, and synthesizing status updates for leadership
• Serving as a primary point of contact to coordinate programmatic goals across business units and representing team interests in collaborative working groups
• Facilitating, reviewing, or administering inter-agency agreements and financial instruments (such as G-Invoicing, FS 7600A/B forms, MOAs, MOUs)

Responsibilities

• Manage the full lifecycle of the Task Management Tool (TMT) by performing daily reviews, assigning actions, tracking tasks to closure, and compiling data-driven updates to keep senior leadership fully informed during staff meetings.
• Collaborate with stakeholders, including J6 Enterprise Support Activity (ESA) Support Agreement Managers (SAMs), to streamline support agreements, resolve operational bottlenecks, and ensure policies are consistently executed.
• Serve as the primary liaison with external entities to manage complex inter-agency agreements, including G-Invoicing (FS 7600A/B), Memorandums of Agreement (MOAs), and Memorandums of Understanding (MOUs).
• Represent J6 interests in critical working groups and planning forums, including the J8 Finance G-Invoicing Working Group and the DLA Agreement Program Community of Practice (DAPCOP), providing key subject matter expertise.
• Maintain and administer essential knowledge management and collaboration platforms, specifically overseeing the J6 SAM SharePoint site to ensure information is organized, accessible, and secure.
• Gather critical data and technical inputs for recurring high-priority tasks, such as Situational Report (SITREP) and Significant Activity (SIGACT), ensuring leadership has access to timely, accurate, and actionable operational intelligence.
• Apply innovative technologies and modern methodologies to optimize workload management, and improve organizational efficiency within daily operations.

Job description

Defense Logistics Agency seeks a Strategic IT Business Operations Specialist to manage the full lifecycle of the Task Management Tool, coordinate inter-agency agreements, and prepare data-driven updates for leadership. The role requires collaboration with J6 ESA SAMs and external partners, ensuring policies are consistently executed.

You will maintain SharePoint knowledge resources and contribute to SITREP/SIGACT efforts, while applying innovative technologies to improve daily workload