Strategic Internal Communications Lead

Referral Job Portal; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Universal Orlando Resort is seeking a Manager, Team Member Communications to develop and deliver internal communications that engage Team Members and reinforce our culture and brand across the organization. This role partners with senior leaders and cross-functional teams to plan content and craft messaging that informs, inspires, and connects colleagues across channels.

You will lead content planning, executive communications, and operational updates, ensuring timely delivery, brand alignment,

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism or related field or experience.
• 5+ years of communications experience, with supervisory exposure.
• Proven ability to craft engaging internal content across channels.

Responsibilities

• Content Planning and Development: create and deliver internal communications plans and content.
• Executive Communications: draft talking points, speeches, and leadership messages.
• Operational Communications: manage updates and distribution related to operations and policy changes.
• Client Partnerships and Workflow Management: build relationships with leaders to drive communication execution.
• Follow EH&S responsibilities and other duties as assigned.

Skills

Storytelling

Content planning

Executive comms

Collaboration

Education

Bachelor’s degree in Communications, Public Relations, Journalism or related field or experience

Tools

Workfront

Airtable

Sprinklr

WordPress

Sharepoint

Job description

Universal Orlando Resort is seeking a Manager, Team Member Communications to develop and deliver internal communications that engage Team Members and reinforce our culture and brand across the organization. This role partners with senior leaders and cross-functional teams to plan content and craft messaging that informs, inspires, and connects colleagues across channels.

You will lead content planning, executive communications, and operational updates, ensuring timely delivery, brand alignment,