Strategic HR Partner for Operations & Labor Relations

Jobtailor; Baltimore (MD); On-site; USD 95,000 - 130,000; Full time

Job summary

Jobtailor is seeking an HR leader at the Senior level to serve as a trusted advisor to the Sr. Director of Operations. The role requires driving engagement, retention, training, and discipline, while shaping HR strategy across locations.

You will lead HR staff, manage labor relations, and ensure compliance with CBAs, laws, and company policies. A strong background in HR analytics, policy development, and cross‑functional collaboration is essential.

Qualifications

• Bachelor’s degree or demonstrated equivalent is required.
• 7–10 years of HR experience with 3–5 years of HR management experience, including supervision of other HR staff.
• SPHR certification or equivalent demonstrates technical HR knowledge.
• Ability to analyze information to recommend resolutions to complex problems and strategic challenges.
• Strong written and verbal communication skills; ability to speak with associates at all levels.

Responsibilities

• Acts as trusted advisor to Sr. Director of Operations and advises on engagement, retention, training, and discipline issues.
• Directs HR staff to address Associate Relations issues and identify trends for improvement.
• Establishes and maintains positive labor relations and ensures compliance with CBAs and laws.
• Leads recruiting lifecycle and onboarding processes for location(s).
• Remains knowledgeable about regulatory and statutory HR matters to provide accurate counsel.
• Travels up to 50% nationally/regionally to support HR initiatives.

Skills

HR management

Employee relations

Policy development

Analytical thinking

Written communication

Education

Bachelor’s degree

SPHR certification or equivalent

Job description

Jobtailor is seeking an HR leader at the Senior level to serve as a trusted advisor to the Sr. Director of Operations. The role requires driving engagement, retention, training, and discipline, while shaping HR strategy across locations.

You will lead HR staff, manage labor relations, and ensure compliance with CBAs, laws, and company policies. A strong background in HR analytics, policy development, and cross‑functional collaboration is essential.