Strategic Hospital Accounts Lead

Healthfirst; Layton (UT); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Incentive and recognition programs

Life insurance

401k contributions

Job summary

Healthfirst in New York state is seeking an Associate of Strategic Account Management to coordinate cross‑functional hospital account activities and lead a matrix team of Hospital Specialists. The role emphasizes process improvement, stakeholder engagement, and learning the Healthfirst operating model.

The position requires strong communication, organizational skills, and a proactive approach to intake, reporting, and meeting preparation within a dynamic healthcare environment.

Qualifications

• Bachelor’s degree in healthcare, public health, business, economics, or related field.
• At the minimum, two to five years’ work experience in the healthcare industry.
• Strong communication skills (both verbal and written).
• Excellent organizational skills.
• Ability to develop relationships and partner with external and internal business stakeholders.
• Desire to learn more about the healthcare industry in general and dynamic New York market specifically.
• Ability to align and coalesce numerous team members.
• Coordinate/leverage internal resources appropriately to achieve strategic action plan goals.
• Ability to identify areas for improvement.
• Support various project implementation and complete additional administrative duties as applicable.
• Experience with process reengineering documentation.
• Strong problem‑solving skills.
• Proficiency with Microsoft suite of applications.

Responsibilities

• Leading a team of Hospital Specialists in a Matrix environment
• Document and recommend changes to existent processes as part of workflow redesign to align to new Strategic Account Management structure
• Coordinate account activity and workflow, including the creation of presentation materials
• Facilitate team meetings and liaising with internal and external teams
• Conduct research and reporting as needed, including market and network research
• Ensure effective communications amongst cross‑functional teams (including scheduling meetings and follow‑ups, and managing weekly and/or monthly reports)
• Work closely with operations, clinical quality, financial analysis, ancillary, population health, sales, and marketing
• Master Health Insurance industry knowledge especially Healthfirst’s operating model by working closely with key individuals from various departments and showing willingness to learn
• Compile meeting minutes and ensure follow‑up items and tactics are tracked and completed on a timely basis

Skills

Communication skills

Organizational skills

Relationship building

Problem-solving

Learning agility

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree in healthcare, public health, business, economics, or related field

Tools

Microsoft Office Suite

Job description

Healthfirst in New York state is seeking an Associate of Strategic Account Management to coordinate cross‑functional hospital account activities and lead a matrix team of Hospital Specialists. The role emphasizes process improvement, stakeholder engagement, and learning the Healthfirst operating model.

The position requires strong communication, organizational skills, and a proactive approach to intake, reporting, and meeting preparation within a dynamic healthcare environment.