Strategic Field Sales Operations Lead

Alexion Pharmaceuticals, Inc.; Wilmington (NC); Hybrid; USD 162,000 - 243,000; Full time

Benefits offered by this job

Incentives

Equity awards

Comprehensive benefits

Paid time off

Job summary

Alexion Pharmaceuticals, Inc. is seeking a strategic operations leader in the Neurology field to translate business priorities into disciplined execution and to drive annual planning, regional actions, and cross‑functional governance.

The role emphasizes influence without direct authority, coordinating multiple teams to improve field performance and patient access. The role requires extensive pharma experience, leadership in complex accounts, and a strong ability to manage performance metrics,

Qualifications

• Bachelor’s degree required; degree in life sciences, healthcare, business, or related field preferred.
• Minimum 10 years of pharmaceutical, biotechnology, medical device, or equivalent healthcare experience, including specialty or rare disease commercial experience.
• Proven track record of delivering sustained business results and leading high‑performing teams to achieve objectives.
• Experience in institutional account management, formulary strategy, hospital‑based decision‑making, and/or complex health system selling.
• Strong understanding of healthcare systems, reimbursement processes, and institutional access dynamics.

Responsibilities

• Translate Neurology strategy into a consistent operating model and disciplined field execution.
• Support IC goal achievement, physician call activity, AIM priorities, and other execution metrics.
• Lead annual planning, QBRs, MBRs, business reviews, and governance forums.
• Develop regional and national field actions to establish ULTOMIRIS as a market leader.
• Monitor field force effectiveness, ROI, GTM execution, and regional market trends.
• Coordinate cross‑functional execution with Sales Force Effectiveness, Training, Marketing, and other partners.
• Identify and resolve sales force issues, risks, and execution opportunities across regions.

Skills

Strategic planning

Analytical

Leadership

Coaching

Communication

Organization

Education

Bachelor’s degree

Tools

CRM tools

Analytics platforms

Job description

Alexion Pharmaceuticals, Inc. is seeking a strategic operations leader in the Neurology field to translate business priorities into disciplined execution and to drive annual planning, regional actions, and cross‑functional governance.

The role emphasizes influence without direct authority, coordinating multiple teams to improve field performance and patient access. The role requires extensive pharma experience, leadership in complex accounts, and a strong ability to manage performance metrics,