Strategic Executive Assistant

Lyrahealth; Madison (WI); On-site; USD 75,000 - 100,000; Full time

Job summary

Lyra Health is seeking a Strategic Executive Assistant to support its President of Employer Solutions. The role involves managing a complex schedule, orchestrating operational cadence, and executing special projects.

The ideal candidate has 5+ years of experience in executive support, exceptional communication and organizational skills, and a passion for mental health care innovation.

Qualifications

• 5+ years of executive support experience in technology, SaaS, or healthcare.
• Exceptional written and verbal communication skills.
• High proficiency in presentation design (Google Slides).
• Strong understanding of corporate structures and operational metrics.

Responsibilities

• Orchestrate the President’s complex operational cadence.
• Manage a complex, evolving calendar and logistics.
• Draft and edit high-impact communications.
• Lead and execute operational initiatives from conception to completion.

Skills

Organizational mastery

Communication mastery

Presentation design

Business acumen

Technical savvy

Tools

Google Workspace

Slack

Salesforce

Modern project management software

Job description

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer‑reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life‑changing mental health care through Lyra Empower, the only fully integrated, AI‑powered platform combining the highest‑quality care and technology solutions.

About the Role

We are seeking a Strategic Executive Assistant to support Lyra’s President, Employer Solutions. This is a high‑leverage partnership that goes beyond traditional administrative management. In this role, you will orchestrate the complex operational cadence for the President of Employer Solutions and help communicate the President’s priorities for the Employer business internally. You will own managing the President’s complex schedule and travel logistics, creation of high‑stakes corporate slide decks, draft critical leadership communications, and drive cross‑functional special projects supporting the rhythm of the business.

The ideal candidate blends exceptional organizational mastery with an executive presentation style, strong business acumen, and a deep passion for writing and communications.

Calendar & Operations Mastery

• Strategic Calendar Architecture: Manage a complex, constantly evolving calendar, prioritizing requests against immediate and long‑term business outcomes while anticipating conflicts before they arise.
• Seamless Logistics Management: Coordinate friction‑free travel itineraries, corporate bookings, and comprehensive expense reporting with high accuracy.
• Cross‑Functional Liaison: Build seamless partnerships across internal teams to facilitate collaboration across leadership offices.
• Set & Maintain Leadership Agendas: Orchestrate the planning, preparation, and execution of several leadership meeting agendas.

Executive Communications & Narrative Creation

• Draft and Edit High‑Impact Comms: Write, refine, and distribute the executive’s weekly extended leadership updates, monthly team‑wide memos, and critical organization announcements, ensuring alignment with organizational tone and strategic objectives.
• Design Presentation Material: Partner directly with the executive to conceptualize, storyboard, and design compelling slide decks for All‑Hands meetings, stakeholder syncs, and large‑scale internal presentations.
• Synthesize Complex Information: Attend leadership meetings to take high‑level strategy and translate it into clear, actionable updates for broader corporate distribution.

Operational Strategy & Project Management

• Manage Operating Rhythms: Orchestrate the planning, logistical footprint, and agenda setting for critical operational meetings (weekly leadership, monthly syncs, quarterly planning sessions).
• Execute Special Projects: Lead and execute ad‑hoc operational initiatives from conception to completion, tracking cross‑functional milestones and ensuring accountability across various teams.
• Drive Decision Velocity: Act as a critical gatekeeper and proxy when appropriate, ensuring urgent requests are triaged and prioritized correctly.

Experience and Qualifications

• Experience: 5+ years supporting executives (VP or C‑Suite level) within a fast‑growing technology, SaaS, or healthcare environment.
• Highly organized: Ability to balance multiple competing, urgent priorities without letting anything drop. Experience managing complex travel and logistics.
• Communication Mastery: Exceptional written and verbal communication skills, with a proven track record of writing corporate comms and translating complex strategies into accessible employee messaging.
• Presentation Portfolio: High proficiency in presentation design (Google Slides) with the ability to visually build a cohesive story arc and create clean, professional visual designs.
• Business Acumen: Strong understanding of corporate structures, organizational goals, and operational metrics.
• Technical Savvy: Expert navigation of enterprise toolsets (Google Workspace, Slack, Salesforce, and modern project management software).
• Sovereign Execution: Absolute discretion handling highly confidential information, paired with high emotional intelligence and low ego.
• Strategic Relationship Management: Ability to navigate complex organizational dynamics with emotional intelligence and diplomacy.
• Prior experience in corporate communications, internal PR, or strategic operations.
• Experience working in a fully remote or highly distributed team model.
• Deep passion for mental health care innovation and the mission of Lyra Health.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.