Strategic Enterprise Account Growth Manager

NEURA Robotics

Germany (OH)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

NEURA Robotics is seeking a seasoned Customer Success Executive to own strategic enterprise relationships and drive renewal, upsell, and account expansion. You will manage executive stakeholders, shape long-term growth plans, and collaborate with Pre-Sales, Product, and Support to ensure customer success.

Ideally you bring a data-driven approach to portfolio management, the ability to engage senior decision-makers, and a strong commercial mindset to identify revenue growth opportunities across a

Qualifications

4+ years in customer-facing roles within technology, SaaS, robotics, automation.
Proven experience growing strategic customer accounts.
Experience driving renewals, upsells, and account expansion.

Responsibilities

Own and manage strategic relationships with enterprise customers.
Serve as primary contact for C-level and VP stakeholders.
Drive renewals, upsell, and portfolio growth initiatives.
Develop long-term account strategy to grow customer relationships.
Collaborate with Pre-Sales, Product, and Support to ensure success.
Own Net Revenue Retention (NRR) targets.
Contribute to NEURA Robotics' global leadership in robotics.

Skills

Strategic account management

Customer success metrics

Stakeholder management

Cross-functional collaboration

Renewals & upselling

Data-driven portfolio management

Revenue growth mindset

Project management

Tools

CRM software

Data analytics tools

Job description

Ideally you bring a data-driven approach to portfolio management, the ability to engage senior decision-makers, and a strong commercial mindset to identify revenue growth opportunities across a

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