Strategic Engagement Account Executive I

Lumen Technologies; United States; Remote; USD 119,000 - 160,000; Full time

Job summary

A leading telecom company seeks an individual to manage customer engagements and lead contract negotiations. The ideal candidate will have 8+ years in telecommunications sales with a proven track record in strategic planning and complex solutions. This full-time position offers a competitive salary range based on location and experience, along with comprehensive benefits.

Benefits

Comprehensive health benefits

Life and voluntary lifestyle benefits

Qualifications

• Extensive background in telecommunications sales.
• Experience leading teams in complex solution selling.
• Demonstrated success in strategic planning and negotiations.

Responsibilities

• Manage engagement as the main point for customer interactions.
• Define success metrics with client executives.
• Oversee the financial performance of opportunities.

Skills

Relevant job experience

Translating customer drivers

Internal selling

Financial acumen

Project/Program management

Contract negotiation skills

Education

Bachelor's degree

MBA or related graduate degree

Job description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Accountable for all aspects of the engagement as the single point of deal quality, governance and cadence for the customer and the primary interface back into Lumen. Provides leadership across service strategy, service design, commercial framework options and heavy management of service operations across all areas of Lumen services.

Location and Schedule

This position involves interacting with customers located in the Central, Mountain, and Pacific Time Zones. The role requires flexibility to work a schedule that aligns with those time zones, which may differ from your local time.

The Main Responsibilities

• Manage all aspects of the pursuit, plan/prioritize opportunity and account engagement leveraging SET methodologies
• Meet with customer executives and partner with account teams to define pursuit success metrics/solutions/models
• Manage opportunity financial performance to ensure project/program viability and profitability
• Present business cases, commercial models, and architectural solutions to Segment Leaders with local account teams
• Lead Commercial Design Tower, develop commercial/pricing strategy and related models in collaboration with finance
• Navigate Lumen Legal, Operations, Finance and Executive business priorities
• Escalate internally for Executive, Business Unit, Segment Leader, Account Team for alignment to customer objectives
• Identify business risks and collaborate to resolve gaps of Lumen business models with cross functional organization
• Lead contract negotiations inclusive of business elements, commercials, legal, etc.
• Positioning overall solution to Lumen Business Executives, the Deal Quality Assurance committee, and the customer

What We Look For in a Candidate

Minimum skills required to perform in this role:

• 8 years of relevant job experience with similar essential duties
• Proficiency in translating customer drivers to differentiated value positioning
• Internal selling: fostering advocacy and buy-in across presales supporting organizations
• Internal and external financial acumen and competitive landscape analysis
• Project/Program management experience and ervice transition planning
• Complex contract negotiation skills

Preferred skills:

• Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.
• Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experience
• Experience leading teams selling complex solutions and services
• Exceptional strategic planning, solution management and contract/service negotiations skills.
• Experience in consultative sales techniques, account planning and positioning strategy, customer needs analysis, and sales opportunity development.
• Track record of consistently exceeding sales and revenue goals.
• High energy level and demonstrated drive to succeed.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI

$131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.