Strategic Director of Operations & Facilities (Nonprofit)

Brooklyn Defender Services; New York (NY); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Generous leave policies

Job summary

Brooklyn Defender Services is seeking a Director of Operations and Facilities to lead strategic planning, day-to-day operations, and continuous improvement of all facilities-related functions. The role ensures safe, functional, and compliant spaces aligned with organizational needs and staff needs across Brooklyn and Queens.

Responsibilities include overseeing facilities operations, budgeting, vendor management, and coordinating renovations while partnering with leadership to support growth and

Qualifications

• 7–10+ years of facilities or operations management experience.
• Demonstrated experience managing multi-site facilities.
• Knowledge of building systems, safety regulations, and compliance requirements.
• Proven ability to manage budgets and drive cost efficiencies.
• Experience in nonprofit, legal services, or mission-driven organizations preferred.
• Prior experience with a large renovation a plus.
• Strategic and operational leadership.
• Problem-solving and decision-making under pressure.
• Excellent communication and stakeholder management.
• Attention to detail with a service-oriented mindset.
• Ability to balance long-term planning with day-to-day operational demands.

Responsibilities

• Oversee all facilities operations.
• Supervise Operations Staff.
• Prepare and keep up on budget for facilities and operational needs.
• Approve invoices, track spending trends, and implement cost-control strategies.
• Lead RFP processes, contract negotiations, and performance evaluations for vendors related to facilities and operations.
• Ensure all vendors meet service level agreements, compliance standards, and cost expectations.
• Respond to urgent issues and coordinate rapid resolution of facility-related incidents.
• Partner with the Chief Operating Officer and other leadership to align facilities strategy with organizational growth and programmatic needs.
• Project management of facilities and operational issues as they arise.

Skills

Facilities management

Operations leadership

Budget management

Vendor management

Multi-site operations

Job description

Brooklyn Defender Services is seeking a Director of Operations and Facilities to lead strategic planning, day-to-day operations, and continuous improvement of all facilities-related functions. The role ensures safe, functional, and compliant spaces aligned with organizational needs and staff needs across Brooklyn and Queens.

Responsibilities include overseeing facilities operations, budgeting, vendor management, and coordinating renovations while partnering with leadership to support growth and