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Job summary
A facilities management company is seeking a Director of Client Services for their Education Portfolio in the Greater Atlanta area. This leadership role involves overseeing multiple higher-education facilities, managing operations and service quality, and ensuring client satisfaction. Responsibilities include financial management, business development, and team building. The ideal candidate will have over 7 years of experience in facility services, a strong understanding of P&L, and proven client-facing leadership skills.
Qualifications
7–10+ years in 3rd-party facility services leadership with multi-account responsibility.
Experience in higher education facilities covering hard and soft services.
Strong financial management skills including budgeting and forecasting.
Responsibilities
Lead multi-campus facilities management for higher education services.
Build annual Portfolio Business Plan covering various financial aspects.
Oversee adherence to client and company policies.
Skills
Leadership in facility services
P&L ownership
Client-facing leadership
Safety leadership
People management
Financial acumen
Education
Bachelor's degree in Facilities/Engineering, Business, or related field
Tools
CMMS/asset management platforms
BI dashboards
Job description
A facilities management company is seeking a Director of Client Services for their Education Portfolio in the Greater Atlanta area. This leadership role involves overseeing multiple higher-education facilities, managing operations and service quality, and ensuring client satisfaction. Responsibilities include financial management, business development, and team building. The ideal candidate will have over 7 years of experience in facility services, a strong understanding of P&L, and proven client-facing leadership skills.