Strategic Director, Customer Data & Integrations

The Coca-Cola Company; Atlanta (GA); On-site; USD 164,000 - 193,000; Full time

Job summary

The Coca-Cola Company is seeking a Global Governance Lead to own and guide the strategic roadmap for enterprise customer master data applications and integrations across consuming systems.

You will bring deep subject-matter expertise in customer master data, data governance, and artifact management, collaborating with global teams to ensure data quality, secure access, and compliant usage.

Qualifications

• Bachelor’s degree required; master’s degree a plus.
• 5+ years in data management and governance.
• Experience with MDM, ERP, and metadata management.
• Strong change management and consulting skills.
• Excellent communication and presentation abilities.

Responsibilities

• Establish vision, goals, and roadmap for customer master data maintenance capabilities and strategic integration design.
• Lead stakeholder engagement through deep understanding of business use cases and impacts of customer master data across the enterprise.
• Guide customer master data analysts on prioritization and design of quality monitoring and remediation capabilities required to maintain fit for purpose data.
• Serve as a point of escalation for customer master data governance, data quality and usage issues.
• Owner of relevant product backlogs and prioritization of development work based on changing business needs through stakeholder input.
• Ensure enterprise alignment with global requirements affecting the development, maintenance, access, use, security, retention, and retirement of customer master data.
• Collaborate with Customer Hierarchy lead to ensure synergistic data solutions that work efficiently and effectively for business stakeholders.
• Drive the effective use of customer master data by partnering with consuming systems to design optimal integration patterns that provide quality and timely data that is fit for purpose.
• Provide subject matter expertise on proper usage of customer master data for various project stakeholders across the enterprise.
• Guide customer master data analysts on the curation and stewardship of metadata and business glossary terms, as maintained and available in the enterprise data catalog.

Skills

Data governance

Agile/Scrum

Stakeholder engagement

Data quality

Metadata management

Project management

Communication skills

Education

Bachelor’s degree

Master’s degree a plus

Tools

MDM Informatica

ERP SAP

Azure DevOps

Purview

MS Office 365

Job description

The Coca-Cola Company is seeking a Global Governance Lead to own and guide the strategic roadmap for enterprise customer master data applications and integrations across consuming systems.

You will bring deep subject-matter expertise in customer master data, data governance, and artifact management, collaborating with global teams to ensure data quality, secure access, and compliant usage.