Strategic Deployment Manager

Socomec Group; Richmond (VA); On-site; USD 100,000 - 150,000; Full time

Job summary

Socomec Group is seeking a Strategic Deployment Manager to lead customer coordination and the deployment of Concierge Services across the full project lifecycle. The role includes on-site presence to support critical milestones, coordinate activities, and ensure seamless deployment for large, multi-site data center projects.

You will collaborate with manufacturing, supply chain, service, engineering, and operations to meet customer expectations.

Responsibilities

• Deliver Socomec’s Concierge Services experience through proactive communication, stakeholder coordination, issue management, and customer advocacy.
• Serve as the primary customer-facing representative for assigned deployment programs.
• Establish and maintain productive working relationships with customers, contractors, consultants, commissioning teams, and other project stakeholders.
• Lead recurring customer meetings and provide transparent communication regarding project status, milestones, risks, and issue resolution activities
• Coordinate deployment activities across manufacturing, engineering, operations, service, and commercial teams.
• Maintain alignment between customer schedules and internal production, delivery, startup, commissioning, turnover, and closeout milestones.
• Maintain visibility of site readiness, construction progress, material availability, access requirements, and deployment milestones.
• Conduct deployment planning and site readiness reviews to identify risks and support successful execution.
• Track project deliverables, commissioning activities, customer acceptance milestones, and project closeout requirements.

Job description

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.

Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.

About This Role

The Strategic Deployment Manager leads customer coordination and deployment for key programs, delivering Socomec’s Concierge Services across the full project lifecycle. This role ensures stakeholder alignment, clear communication, schedule visibility, deployment planning, and risk management from order fulfillment through commissioning, on-site execution, and closeout.

Acting as a trusted customer partner, the role includes on-site presence as part of the job to support critical milestones, coordinate activities, and ensure seamless deployment. It works cross-functionally with manufacturing, supply chain, service, engineering, and operations to support large, multi-site data center projects and ensure successful execution aligned with customer expectations.

Key Responsibilities And Accountabilities

• Deliver Socomec’s Concierge Services experience through proactive communication, stakeholder coordination, issue management, and customer advocacy.
• Serve as the primary customer-facing representative for assigned deployment programs.
• Establish and maintain productive working relationships with customers, contractors, consultants, commissioning teams, and other project stakeholders.
• Lead recurring customer meetings and provide transparent communication regarding project status, milestones, risks, and issue resolution activities
• Coordinate deployment activities across manufacturing, engineering, operations, service, and commercial teams.
• Maintain alignment between customer schedules and internal production, delivery, startup, commissioning, turnover, and closeout milestones.
• Maintain visibility of site readiness, construction progress, material availability, access requirements, and deployment milestones.
• Conduct deployment planning and site readiness reviews to identify risks and support successful execution.
• Track project deliverables, commissioning activities, customer acceptance milestones, and project closeout requirements.