Strategic Customer Delivery & Contracts Specialist

American Honda Motor Company, Inc.; Greensboro (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Honda Aircraft Company is seeking a Customer Account Specialist to support commercial sales and delivery operations by coordinating customer account setup, contract administration, aircraft order activity, delivery preparation, and customer communication.

The role serves as a central point across Sales, Finance, Legal, Flight Operations, Customer Service, Production, dealers, escrow partners and customers to ensure accurate documentation, timely execution and a professional customer delivery

Qualifications

• Bachelor’s degree in business administration or aviation management.
• 5+ years of experience in sales operations, contract administration or related roles.
• Proficient in Microsoft Office, Salesforce, SAP and HOTdocs.
• Strong cross-functional communication and issue-tracking skills.

Responsibilities

• Coordinate customer account setup and contract administration.
• Manage aircraft order activity and delivery preparation.
• Communicate with customers, dealers, escrow partners and internal groups.
• Maintain records and ensure process compliance.
• Track and close documentation accurately.

Skills

Customer coordination

Contract administration

Delivery coordination

Cross-functional communication

Data management

Education

Bachelor’s degree in business administration or aviation management

Tools

Microsoft Office Suite

Salesforce

HOTdocs

SAP

Job description

Honda Aircraft Company is seeking a Customer Account Specialist to support commercial sales and delivery operations by coordinating customer account setup, contract administration, aircraft order activity, delivery preparation, and customer communication.

The role serves as a central point across Sales, Finance, Legal, Flight Operations, Customer Service, Production, dealers, escrow partners and customers to ensure accurate documentation, timely execution and a professional customer delivery