Strategic Custodial Services & Contracts Manager

Washington University in St. Louis; St. Louis (MO); On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Transit U-Pass

Tuition benefits

Job summary

Washington University in St. Louis is seeking a Manager Contracts and Custodial Services to lead and coordinate custodial contracts across multiple campus facilities, including Danforth Campus and off-campus sites.

You will oversee contractor performance, drive quality and safety standards, and collaborate with campus partners on events and operational improvements. The role requires strong leadership, contract negotiation experience, and a track record of managing large custodial or facilities

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• Bachelor's degree preferred for advancement and leadership roles.
• Driver's license required with a good driving record (MO Class E or IL Class D).
• Leadership in a university, hospital, or large corporate/industrial setting experience (7+ years).
• Facilities management and/or custodial services experience is desirable.

Responsibilities

• Establishes and maintains relationships with administrators and campus partners to develop strategic plans for initiatives and events.
• Consults with clients on cleaning frequencies, standards, and appearance.
• Plans with University schools/departments to support event programs and functions.
• Defines performance metrics and quality standards to monitor service delivery.
• Monitors contractor performance and ensures contract compliance and budgeting.
• Plans, coordinates and manages housekeeping program and contract compliance across multiple campuses.
• Provides direction for contracted custodial teams and safety/compliance with environmental standards.

Skills

Activity Coordination

Communication

Crisis Management

Cross-Functional Communications

Housekeeping

Interpersonal Relationships

Leadership Communication

New Hire Training

Operating Office Equipment

Organizational Leadership

People Management

Pest Control Services

Policies & Procedures

Supervisory Management

Waste Management

Window Cleaning

Education

Associate degree or equivalent

Bachelor's degree preferred

Job description

Washington University in St. Louis is seeking a Manager Contracts and Custodial Services to lead and coordinate custodial contracts across multiple campus facilities, including Danforth Campus and off-campus sites.

You will oversee contractor performance, drive quality and safety standards, and collaborate with campus partners on events and operational improvements. The role requires strong leadership, contract negotiation experience, and a track record of managing large custodial or facilities