Strategic COO: Gaming & Hospitality Leader

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Agua Caliente Casinos is seeking a Chief Operating Officer (COO) to provide strategic leadership across all gaming, hospitality, and administrative divisions. This role emphasizes operational efficiency, revenue growth, and delivering superior guest experiences within California.

Key responsibilities include coordinating operations, managing budgeting processes, and ensuring top-notch service across the casinos. The ideal candidate will possess a Bachelor's degree and significant experience in high-volume casino settings, with extensive knowledge of hospitality operations and executive leadership.

Qualifications

• 10+ years of senior executive‑level management experience in casino and resort environments.
• Understanding of Class II, Class III, interactive, and online gaming operations.
• Strong knowledge of hospitality operations and service benchmarks.

Responsibilities

• Coordinate daily operations across gaming and hospitality divisions.
• Develop and manage the annual operating budget strategically.
• Implement programs for world-class guest experience.

Skills

Leadership

Strategic planning

Operational efficiency

Revenue management

Interpersonal communication

Education

Bachelor's degree in Business Administration or Hospitality Management

Executive MBA or advanced degree

Job description

Agua Caliente Casinos is seeking a Chief Operating Officer (COO) to provide strategic leadership across all gaming, hospitality, and administrative divisions. This role emphasizes operational efficiency, revenue growth, and delivering superior guest experiences within California.

Key responsibilities include coordinating operations, managing budgeting processes, and ensuring top-notch service across the casinos. The ideal candidate will possess a Bachelor's degree and significant experience in high-volume casino settings, with extensive knowledge of hospitality operations and executive leadership.