Strategic Communications & Membership Manager

Executive Director, Inc.; Milwaukee (WI); On-site; USD 55,000 - 85,000; Full time

Job summary

Executive Director, Inc. (EDI) seeks a Communications & Membership Manager for CSRO, based in Milwaukee, WI. The role collaborates with the Executive Director to implement a comprehensive communications plan, drives member engagement, and manages the CSRO website, newsletters, and events.

This is a full‑time onsite position with occasional travel. Ideal candidate brings strong writing, design sensibilities, and proficiency in MS Office; experience in association management is a plus.

Qualifications

• Experience in communications, design, and computer proficiency.
• Detail-oriented with strong organizational and critical thinking skills.
• Exceptional written and verbal communication with high customer service standards.
• Ability to work independently and in a small team; manage multiple projects.

Responsibilities

• Develop and implement CSRO communications plan and membership engagement.
• Oversee CSRO website and social media; coordinate with support teams.
• Prepare newsletters, meeting materials, and promotional content.
• Serve as staff liaison to Membership Committee; support strategic initiatives.
• Manage event promotion for Fellows Conference and Advocacy Conference; develop marketing materials.
• Coordinate annual membership renewal processes and maintain records.

Skills

Communications planning

Content creation

Customer service

Project coordination

Prioritization

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Executive Director, Inc. (EDI) seeks a Communications & Membership Manager for CSRO, based in Milwaukee, WI. The role collaborates with the Executive Director to implement a comprehensive communications plan, drives member engagement, and manages the CSRO website, newsletters, and events.

This is a full‑time onsite position with occasional travel. Ideal candidate brings strong writing, design sensibilities, and proficiency in MS Office; experience in association management is a plus.