Strategic Communications Lead

Booz Allen Hamilton; Ashburn (VA); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen Hamilton is seeking a Strategic Communications Lead for the National Resilience and Homeland Security team in the United States. The role focuses on translating complex technical concepts into clear messaging for varied stakeholder groups and guiding enterprise-wide AI enablement initiatives.

You will design communication frameworks that bridge tech advancements and software teams, lead product rollouts, segment audiences, and oversee content creators to ensure alignment with the

Qualifications

• 8+ years leading strategic communications in tech/software/engineering environments.
• Experience translating complex technical concepts into clear, actionable messaging.
• Proven ability to segment audiences and craft tailored messaging across technical tiers.
• Experience designing product roll-out or go-to-market communication strategies for software/IT products.
• Experience enabling enterprise-wide training, adoption, or enablement programs.
• Experience mapping stakeholders and optimizing communication channels for large orgs.
• Ability to guide content creators without producing all materials.
• Portfolio showing translation of technical jargon into clear narratives.
• Bachelor's degree in Communications, PR, Journalism, or Marketing.

Responsibilities

• Develop and execute a comprehensive strategic communications strategy to overcome information silos.
• Map channels and stakeholders to deliver AI information directly to software teams.
• Design messaging strategy for upcoming AI product releases across audiences.
• Define and deploy an enterprise-wide AI Enablement strategy with training roadmaps.
• Analyze organizational structures to tailor frameworks to technical literacy and operational needs.
• Provide strategic direction and governance to internal teams responsible for newsletters, briefings, and multimedia content.

Skills

Strategic communications

Audience segmentation

Go-to-market comms

Stakeholder mapping

Content direction

Public Trust eligibility

Content leadership

Technical storytelling

Education

Bachelor's degree in Communications/PR/Journaling/Marketing

Job description

Strategic Communications Lead The Opportunity: Key to an organization's growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a proficient communications professional, you know how to inform and engage key audiences and promote an organization's desired reputation. The Booz Allen National Resilience and Homeland Security team is seeking a Strategic Communications Lead to drive high-impact communication strategies across the enterprise. This role focuses on translating complex technical concepts into clear, actionable messaging for stakeholder groups. As the strategic architect, you will design frameworks to bridge the gap between technical advancements and software development teams, lead major product roll-outs, and spearhead an enterprise-level AI Enablement strategy. You will collaborate closely with leadership to segment audiences, map channels, and define the vision, while guiding existing staff who support visual and editorial content creation.

What You’ll Work On:

Develop and execute a comprehensive strategic communications strategy to overcome information silos. Map existing communication channels and stakeholders to introduce new, improved mechanisms for delivering critical AI information directly to software development teams. Design the comprehensive communication and messaging strategy for upcoming AI product releases. Analyze and segment the audience to craft tailored "What’s In It For Me" (WIFM) value propositions for different user groups and technical tiers. Define and deploy an enterprise-wide strategy for AI Enablement, creating roadmaps for training opportunities, continuous learning, and elevated awareness across the agency. Analyze complex organizational structures to identify key stakeholder groups, tailoring communication frameworks to match their technical literacy and operational needs. Provide strategic direction and governance to internal teams tasked with material development, ensuring all newsletters, briefings, and multimedia content align with the broader communications blueprint.

You Have:

• 8+ years of experience leading strategic communications, corporate communications, or change management initiatives
• Experience developing strategic communications within a technology, software development, or engineering environment
• Experience in audience segmentation and crafting tailored messaging frameworks across varying levels of technical expertise
• Experience designing and executing product roll-out or go-to-market communication strategies for software applications or IT products
• Experience designing communication strategies that support enterprise-wide training, adoption, or enablement programs
• Experience in stakeholder mapping and assessing or optimizing communication channels for large organizations
• Ability to provide strategic direction and oversight to content creators, graphic designers, or writers without needing to develop the raw materials yourself
• Ability to show a portfolio demonstrating translation of complex technical jargon into clear, compelling narratives
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Bachelor's degree in Communications, Public Relations, Journalism, or Marketing

Nice If You Have:

• Experience supporting executive clientele
• Experience supporting national security or law enforcement federal agencies
• Knowledge of AI, ML, LLM concepts to seamlessly interface with data scientists and engineers
• Possession of excellent written, verbal, and presentation skills
• Change Management Certification such as Prosci or CMAP Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Data Privacy

For more information on how Booz Allen uses your information, please see our Careers Privacy Policy.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.