Strategic Communications & Change Lead

MassMutual; Springfield (MA); Hybrid; USD 116,000 - 152,000; Full time

Job summary

MassMutual is seeking a Communications Consultant in Springfield, MA, offering a fulltime hybrid work arrangement. The role partners with leaders to translate complex priorities into clear messaging, blending strategy, executive communications, and change communications across the organization.

You will advise senior partners, develop executive-ready materials, and drive stakeholder alignment with data-driven insights to demonstrate impact and adoption of initiatives.

Qualifications

• Bachelor's degree in a related field.
• 8+ years of experience in communications or related field.
• 2+ years developing and executing communication strategies for complex initiatives.

Responsibilities

• Advise leaders on objectives, audiences, timing, channels, risks and outcomes.
• Translate priorities into clear messaging that supports employee experience.
• Build alignment and influence decisions across stakeholders.
• Develop executive communications, leadership messages, talking points, FAQs, and town hall materials.
• Create communication plans and calendars for initiatives and changes.

Skills

Strategic communications

Executive communications

Content development

Change communications

Stakeholder engagement

Data-driven decision making

Influence without authority

Business acumen

AI-enabled tools

Education

Bachelor's degree

Prosci certification or equivalent change management certification

Tools

Teams

SharePoint

Viva Amplify

PowerPoint

Outlook

Job description

MassMutual is seeking a Communications Consultant in Springfield, MA, offering a fulltime hybrid work arrangement. The role partners with leaders to translate complex priorities into clear messaging, blending strategy, executive communications, and change communications across the organization.

You will advise senior partners, develop executive-ready materials, and drive stakeholder alignment with data-driven insights to demonstrate impact and adoption of initiatives.