Strategic Commercial Account Growth Partner

SERVPRO of West Sioux Falls; Hartford (CT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

401(k) matching

Company car

Dental insurance

Vision insurance

Paid Holidays

PTO

Employee Referral Bonus

Annual Anniversary Bonus

Training and development opportunities

Job summary

SERVPRO Team Toft is seeking a Commercial Account Manager to build relationships, develop partnerships, and protect businesses before and after disasters. The role emphasizes growing commercial restoration opportunities, presenting SERVPRO’s capabilities to executives, and collaborating with operations, estimating, and leadership to ensure a seamless customer experience from prospect to project completion.

You will network with property managers, facility leaders, and insurance professionals,

Qualifications

• Experience in B2B sales, account management, or relationship-based sales.
• Ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable meeting with business owners, executives, and decision-makers.
• Ability to identify opportunities and turn relationships into business growth.
• Strong organization, follow-through, and time-management skills.
• Self-motivated with the ability to work independently.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners.
• Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness.
• Conduct regular client visits to strengthen relationships and identify opportunities.
• Represent SERVPRO Team Toft at networking events, industry meetings, and community functions.
• Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services.
• Build a pipeline of potential commercial clients and referral partners.
• Prospect, network, and create connections with businesses throughout the market.
• Respond quickly and professionally to opportunities when losses occur.
• Collaborate with operations teams to support successful customer outcomes.
• Deliver professional presentations to businesses, organizations, and community groups.
• Clearly communicate SERVPRO’s capabilities, services, and value.
• Customize presentations based on customer needs.
• Build confidence and trust with decision-makers at all levels.
• Work closely with Restoration, Reconstruction, Estimating, and Leadership teams.
• Communicate customer expectations and opportunities effectively.
• Support an exceptional customer experience from relationship development through project completion.

Skills

B2B sales

Account management

Business development

Relationship-building

Presentation skills

Communication skills

Time management

Driving license

Tools

CRM systems

Sales tracking tools

Job description

SERVPRO Team Toft is seeking a Commercial Account Manager to build relationships, develop partnerships, and protect businesses before and after disasters. The role emphasizes growing commercial restoration opportunities, presenting SERVPRO’s capabilities to executives, and collaborating with operations, estimating, and leadership to ensure a seamless customer experience from prospect to project completion.

You will network with property managers, facility leaders, and insurance professionals,