Commercial Account Manager

SERVPRO Team Toft; Hartford (SD); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

401(k) matching

Company car

Dental insurance

Vision insurance

Paid Holidays

Employee referral bonus

Annual anniversary bonus

Training and professional development

Job summary

SERVPRO Team Toft is seeking a Commercial Account Manager who thrives on building relationships and growing commercial opportunities. You will cultivate relations with property owners, facility managers, insurance professionals, and community partners, presenting restoration solutions and creating long-term value.

The role emphasizes networking, rapid opportunity identification, and collaboration with operations teams to deliver exceptional customer outcomes.

Qualifications

• Experience in B2B sales, account management, business development, or relationship-based sales.
• Strong ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.

Responsibilities

• Build & Manage Commercial Relationships with property owners, facility managers, and partners.
• Develop New Business Opportunities and build a pipeline of commercial clients.
• Present & Communicate SERVPRO's capabilities and value to decision-makers.
• Partner with Restoration, Reconstruction, Estimating, and Leadership teams to ensure great outcomes.

Skills

Relationship-building

Presentation

Communication

Interpersonal skills

Time management

Self-motivated

Driver's license

Tools

CRM systems

Sales tracking tools

Job description

Benefits

• Health insurance
• Paid time off
• Profit sharing
• 401(k) matching
• Company car
• Dental insurance

Build Relationships. Create Partnerships. Be the First Call When Disaster Happens.

At SERVPRO Team Toft, we help businesses recover when unexpected events occur. Whether it’s a water loss, fire, storm damage, or other emergency situation, we are there when our customers need us most.

We are seeking a Commercial Account Manager who is passionate about building relationships, creating partnerships, and growing commercial business opportunities. This role is about more than sales—it’s about becoming a trusted resource for businesses before a disaster happens and the partner they rely on when it does.

The ideal candidate is a relationship-driven professional who enjoys networking, meeting with business leaders, presenting solutions, and developing long-term partnerships that create value for both the customer and SERVPRO Team Toft.

What You'll Do

Build & Manage Commercial Relationships

• Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners.
• Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness.
• Conduct regular client visits to strengthen relationships and identify opportunities.
• Represent SERVPRO Team Toft at networking events, industry meetings, and community functions.

Develop New Business Opportunities

• Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services.
• Build a pipeline of potential commercial clients and referral partners.
• Prospect, network, and create connections with businesses throughout the market.
• Respond quickly and professionally to opportunities when losses occur.
• Collaborate with operations teams to support successful customer outcomes.

Present & Communicate

• Deliver professional presentations to businesses, organizations, and community groups.
• Clearly communicate SERVPRO's capabilities, services, and value.
• Customize presentations and conversations based on customer needs.
• Build confidence and trust with decision-makers at all levels.

Partner With Internal Teams

• Work closely with Restoration, Reconstruction, Estimating, and Leadership teams.
• Communicate customer expectations and opportunities effectively.
• Support an exceptional customer experience from relationship development through project completion.

What We're Looking For

• Experience in B2B sales, account management, business development, or relationship-based sales.
• Strong ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable meeting with business owners, executives, and decision-makers.
• Ability to identify opportunities and turn relationships into business growth.
• Strong organization, follow-through, and time management skills.
• Self-motivated with the ability to work independently.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Experience in restoration, construction, insurance, property management, or facility services.
• Experience managing commercial accounts or referral partnerships.
• Experience with CRM systems and sales tracking tools.
• Knowledge of water, fire, storm, and property damage restoration.

The Right Person Will Demonstrate

• Strong relationship-building skills
• Confidence and professionalism when presenting
• Ability to create trust and credibility with clients
• Strong communication and listening skills
• Persistence and accountability
• A proactive approach to finding opportunities
• A genuine desire to help businesses protect their people and property

Career Growth

SERVPRO Team Toft is a growing organization committed to developing our people. This role provides opportunities to grow within commercial sales, account management, and leadership.

Benefits

• Competitive salary with performance-based incentives
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance (eligible after 60 days)
• 401(k) with Company Match
• Profit Sharing
• $1,500 Employee Referral Bonus
• $1,000 Annual Anniversary Bonus
• Training and professional development opportunities

Join SERVPRO Team Toft

If you are a relationship-focused sales professional who enjoys building connections, creating opportunities, and helping businesses prepare for the unexpected, we want to meet you.

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and E-Verify process.

SERVPRO Team Toft is an Equal Opportunity Employer.

Each SERVPRO® Franchise is independently owned and operated. All employees are employed solely by the independently owned SERVPRO franchise and not by Servpro Industries, LLC or Servpro Franchisor, LLC.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. ServPro Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.