Strategic Client Success Partner (Remote)

INFUSE; Boca Raton, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

INFUSE is seeking a Client Success Expert on the Commercial Team to deliver exceptional client experiences in a remote role. You will build relationships, ensure timely delivery of solutions, and collaborate with Sales to grow opportunities across diverse industries.

Ideal candidates will demonstrate strong communication, attention to detail, and an empathetic approach to addressing client needs. Join INFUSE to contribute to client satisfaction and professional growth within a supportive,

Qualifications

• Proven track record building and maintaining client relationships.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail in a fast-paced environment.
• Empathetic understanding of client needs and proactive problem solving.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Ensure timely and successful delivery of solutions aligned to client needs.
• Communicate progress of monthly/quarterly initiatives to stakeholders.
• Identify opportunities within the territory and collaborate with sales to drive growth.
• Assist with client requests or issue escalations as needed.
• Support administrative and operational tasks such as data entry and scheduling.

Skills

Client relationships

Communication

Multi-tasking

Empathy

Problem solving

Job description

INFUSE is seeking a Client Success Expert on the Commercial Team to deliver exceptional client experiences in a remote role. You will build relationships, ensure timely delivery of solutions, and collaborate with Sales to grow opportunities across diverse industries.

Ideal candidates will demonstrate strong communication, attention to detail, and an empathetic approach to addressing client needs. Join INFUSE to contribute to client satisfaction and professional growth within a supportive,