Strategic Claims Coordinator

Luxottica; Mason (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EyeMed, part of EssilorLuxottica, is seeking a Claims Coordinator to accurately process all types of manual claims, including complex and VIP claims. You will coordinate benefits and adapt to changes in plans or regulations while delivering strong customer service to internal and client interfaces.

Join a global vision-care leader with over 200,000 employees afoot, offering competitive benefits such as health care, retirement savings, PTO, and employee discounts.

Qualifications

• High School diploma or equivalent.
• 3+ years of data entry experience.
• Knowledge of Microsoft Office Products (Outlook, Word, Excel).
• Ability to work well under pressure and multi-task.
• Flexibility working in both a team and individual environments.
• Ability to quickly grasp and retain information and concepts.

Responsibilities

• Efficiently and accurately processes complex claims.
• Consistently achieves KPIs for production, cycle time, and quality.
• Participates in claims project initiatives including rework and payment integrity.
• Understands and implements changes from new plans, benefit designs, or regulatory changes.
• Collaborates with EyeMed Account Managers, Operations, IT, clients and leadership.
• Maintains clear communication with internal associates and management.
• Meets or exceeds performance standards in productivity and accuracy.
• Develops remediation plans with supervision when standards aren't met.

Skills

Data entry

MS Office proficiency

Under pressure multitasking

Team and individual work

Information retention

Education

High School diploma or equivalent

Tools

Facets

Filebound

EyeRoute

MS Office suite

Job description

EyeMed, part of EssilorLuxottica, is seeking a Claims Coordinator to accurately process all types of manual claims, including complex and VIP claims. You will coordinate benefits and adapt to changes in plans or regulations while delivering strong customer service to internal and client interfaces.

Join a global vision-care leader with over 200,000 employees afoot, offering competitive benefits such as health care, retirement savings, PTO, and employee discounts.