Strategic Carrier Sales Rep

GEODIS; Plano (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

GEODIS in the United States is seeking a Strategic Carrier Sales Representative to drive growth with high-volume accounts, developing a strategic carrier base and negotiating freight rates. You will manage relationships with US carriers, ensure service levels, and support North American operations.

The role requires strong negotiation, customer service, and organizational skills, with the ability to work independently and as part of a team. English and Spanish bilingualism is a plus.

Qualifications

• Previous freight brokerage experience.

Responsibilities

• Develops and manages the carrier database and expands GEODIS services for high-volume accounts.
• Understands carrier capabilities, freight needs, and service areas.
• Fosters and develops relationships with US-based carriers for North America.
• Meets load coverage, on-time pick-up and delivery, and target margins with high service.
• Negotiates cost-effective logistics solutions for GEODIS.
• Handles dispatching and check calls.
• Communicates changes with the operations team about pickups and deliveries.
• Communicates customer problems and inquiries to the sales team.
• Provides shipment quotes to customers.
• Prioritizes freight to cover all loads efficiently.
• Other duties as required.

Skills

Customer service

Negotiation skills

Verbal communication

Organizational skills

Bilingual: English/Spanish

Tools

Microsoft Outlook

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

Summary:

A Strategic Carrier Sales Representative will facilitate the achievement of business goals tied to high volume accounts through strategic carrier base development, providing and negotiating freight rates, and leveraging knowledge of the industry to influence the decision-making process.

Job Duties:

• Develops and manages the carrier database and expand GEODIS’s services specific to high volume key accounts
• Successfully understands carrier’s operational capabilities, freight needs, and service area
• Fosters and develops relationships throughout US with carriers based on key accounts current book of business in North America
• Reaches and excels the required load coverage, on-time pick & delivery requirements levels and target margin goals, while maintaining a high level of customer service
• Utilizes and displays sharp negotiation skills to ensure GEODIS provides the most cost-effective logistics solutions
• Meets dispatching and check call requirements
• Maintains reliable communications with operations team regarding changes in shipper pick-up and customer delivery schedules and potential service failures
• Communicates customer problems, needs, leads and inquiries to the sales team
• Provides shipment quotes to customers
• Prioritizes available freight to efficiently and effectively cover all available customer loads
• Other duties as required and assigned

Requirements:

• Previous freight brokerage experience
• PC literate with experience with Microsoft Outlook, Word, Access and Excel
• Ability to work well independently, occasionally with minimal supervision, and as part of a team
• Ability to consistently follow existing processes, develops new processes, and maintains required standards, and work with the team to improve them
• Exceptional customer service focus and skills
Must have a drive to succeed, confidence and superior verbal communication skills
• Organizational and scheduling skills
• Strong negotiation skills
• Bilingual; English and Spanish speaking preferred, but not required

Environment:

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to manipulate, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.