Strategic Capability & Learning Development Lead – Drug Product Manufacturing

GlaxoSmithKline; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

GlaxoSmithKline is seeking a capable leader to guide capability development for Drug Product at its Marietta site. You will design end-to-end capability strategies, partner with HR and site leadership, and build learning programs across operations, quality, and engineering to sustain performance.

You will deploy digital learning tools, create dashboards, and lead the Learning Council to ensure readiness for manufacturing changes and new product introductions.

Qualifications

• 3+ years in a GMP Drug Product manufacturing environment.
• Bachelor’s Degree or higher in a technical or operational field.
• Experience designing or governing capability systems and learning frameworks.
• Knowledge of GMP, quality systems and training requirements.
• Ability to influence across functions and levels.

Responsibilities

• Own Drug Product capability strategy and 3-year roadmap.
• Deploy digital tools, AR, AI to scale capability-building.
• Develop training materials and dashboards for Drug Product manufacturing readiness.
• Collaborate with Ops, Engineering, MSAT to align content with needs.
• Design and maintain capability operating system within manufacturing.
• Lead Learning Council and manage roadmaps for Drug Product operations.
• Drive adoption of major capability deployments via change enablement.
• Build role-based learning pathways and competency expectations.
• Measure training effectiveness and improve learning approaches.
• Prepare readiness materials for new product introductions and changes.

Skills

GMP understanding

Capability development

Learning technologies

Stakeholder influence

Project coordination

Digital learning

Manufacturing operations

Education

Bachelor’s Degree in Engineering or Life Sciences

Tools

Microsoft Project

Power BI

Job description

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed and quality. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will lead capability and development activities that strengthen our manufacturing teams and be a pivotal member of the Project team supporting the Drug Product facility at GSK’s Marietta site. This role is responsible for designing and implementing E2E capability development strategies that build critical skills, strengthen workforce, and enable a continuous learning culture aligned with the Marietta Site Strategy. You will partner with HR, site leadership, and the GPS function to align capability development, career pathways, and workforce onboarding with current and future business needs specific to Drug Product operations. Your work ensures the facility has the right talent and capabilities to drive sustained performance, resilience, and long-term success. You will work with operations, quality, engineering, and learning partners to design and deliver training, build technical capability, and improve how people learn on the job. We value clear communicators, practical problem solvers, and hands‑on coaches who enjoy helping others grow. This role offers career growth, visible impact on manufacturing performance, and a chance to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together.

Key Responsibilities

• Own the Drug Product facility capability strategy and 3-year capability roadmap, aligning priorities and milestones with site strategy.
• Bring and lead deployment of digital tools, augmented reality, AI, and other smart learning technologies to accelerate learning and development content creation, improve learner engagement, and scale capability-building across Drug Product operations.
• Plan, manage, and track development of training materials for the new Drug Product Manufacturing facility using tools such as Microsoft Project, and develop and maintain dashboards to communicate progress, escalations, risks, and status to leadership.
• Collaborate with Operations Managers, Engineering, MSAT, and other cross-functional partners to drive creation, review, and deployment of learning and development content aligned with Drug Product manufacturing readiness needs.
• Design and maintain the Drug Product facility capability operating system, linking strategy to capability requirements, pathways, assessment, deployment, and sustainment within a manufacturing environment.
• Establish standard ownership and sustainment expectations for embedding capability into daily work at the Drug Product facility.
• Lead the Learning Council to prioritize capability work, maintain alignment, and manage roadmaps for Drug Product operations.
• Drive adoption and sustainment of major capability deployments using disciplined change enablement.
• Build and maintain role-based learning pathways and competency expectations for priority and future roles within drug product manufacturing.
• Leverage learning technologies to scale capability development and reduce reliance on one‑off content.
• Define success measures for capability investments and evaluate effectiveness.
• Design, deliver and continuously improve technical training programs for manufacturing staff, including classroom and digital learning.
• Lead capability assessments to identify skills gaps and create development plans with operations and engineering leaders.
• Coach frontline leaders and technical specialists to strengthen on-the-job coaching, standard work and problem solving.
• Partner with quality and EHS to ensure training supports compliance, safe work and consistent with good manufacturing practices.
• Measure training effectiveness and use data to improve learning approaches, skill retention, and operational performance.
• Support new product introductions and process changes by preparing targeted training and readiness materials.

Basic Qualifications

• Minimum 3+ years’ experience in a GMP-regulated Drug Product manufacturing environment (operations, technical, quality, supply chain, continuous improvement, or equivalent).
• Bachelor’s Degree or higher in Engineering, Pharmaceutical Sciences, Life Sciences, Manufacturing Operations, Learning and Development, Organizational Development, Human Resources, Business, or a related technical or operational discipline.
• Demonstrated experience designing, deploying, or governing capability systems, learning architectures, or structured development frameworks.
• Practical understanding and knowledge of good manufacturing practices, quality systems, and training requirements.
• Proven ability to influence across functions and levels, enabling leaders to own capability development.
• Experience operating in complex environments requiring prioritization, governance, and trade‑off decisions.

Preferred Qualifications

• Certified Professional in Talent Development CPTD, Associate Professional in Talent Development APTD, or equivalent learning and development certification.
• Change management certification such as Prosci ADKAR or the equivalent certifications.
• Experience with training, instructional design, or learning technology certification, such as ATD, ADDIE, Learning Experience Design, or digital learning design credentials.
• Digital transformation, data visualization, dashboarding, or analytics certification, such as Power BI, Tableau, or equivalent.
• Experience with digital learning platforms, learning management systems (LMS), or eLearning development tools.
• Ability to influence senior leaders and cross-functional stakeholders through clear, structured communication and sound judgment.
• Strong systems and portfolio thinking, with the ability to prioritize and govern multiple initiatives.
• Data‑informed approach to assessing capability effectiveness and maturity.
• Working knowledge of GMP‑regulated Drug Product manufacturing environments and how capability supports compliance and performance.
• Sound business and financial acumen.
• Comfortable operating in fast‑paced, evolving environments with competing priorities and ambiguity.

What you will bring

You are practical, curious, and focused on helping others do their best work. You enjoy translating technical needs into clear learning, and you use coaching to build confidence in others. You work well with diverse teams and communicate in a simple, respectful way.

Work Arrangements

This position is onsite and you will be expected to be onsite. This role does not offer any hybrid or work from home arrangement.

We welcome applicants from all backgrounds

We welcome applicants from all backgrounds and encourage people who bring different perspectives to apply.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Accommodation for Applicants

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - [e-mail]

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - [e-mail]. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.

Skills Data Integrity, Detail-Oriented, Digital Fluency, Emergency Response, Financial Acumen, GxP Regulations, Lean Management, Manufacturing Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance, Regulatory Compliance, Risk Awareness, Site Operations