Quality Systems & Data Manager

GlaxoSmithKline; Zebulon (NC); Hybrid; USD 120,000 - 160,000; Full time

Job summary

GlaxoSmithKline in the United States is seeking a senior leader to drive the Quality digital strategy and strengthen site data integrity. You will collaborate with technical experts and site teams to implement smart manufacturing initiatives, ensure regulatory compliance, and lead culture change for continuous improvement.

The role emphasizes data governance, digital quality, and lean six sigma expertise to deliver robust quality systems across manufacturing and laboratory operations.

Qualifications

• Bachelor’s degree in a scientific, technical, or computer science discipline.
• 8+ years in a commercial pharmaceutical manufacturing facility with supervisory experience.
• Understanding of digital systems, data governance, and continuous improvement.
• Experience with data analytics and regulatory compliance.

Responsibilities

• Lead the Quality digital strategy and drive smart manufacturing initiatives.
• Own data integrity and governance program at the site.
• Apply lean six sigma to improve quality and manufacturing performance.
• Ensure training compliance and maintain training records.
• Manage updates to site quality digital systems (VQMS, MERP) through change management.
• Develop and monitor the Quality Improvement Plan.
• Collaborate with cross-functional teams to align quality systems.
• Maintain quality documentation ensuring regulatory compliance.
• Drive Quality Culture at the site.

Skills

Digital quality

Data integrity

Data governance

Data analytics

Lean Six Sigma

Education

Bachelor’s degree in scientific/technical/CS

Tools

VQMS

MERP

Job description

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will lead and strengthen quality systems that support safe, compliant and reliable manufacturing and laboratory operations. You will work closely with site teams, technical experts and external partners to maintain strong processes and clear data. We value practical quality systems experience, calm decision-making and a collaborative approach. This role offers growth, visible impact on patient supply and alignment with GSK’s mission of uniting science, technology and talent to get ahead of disease together.

Key Responsibilities

• Responsible for creating and driving the Quality digital strategy in collaboration with site and central functions, including delivery of smart manufacturing initiatives.
• Provide leadership and strategy for the site data integrity and governance program.
• Uses lean six sigma methodologies to advance systemic quality improvements through the GSK production system.
• Ensure comprehensive training compliance for all relevant personnel, maintaining up-to-date training records and facilitating necessary training programs.
• Manages implementation of local updates to site quality digital systems including VQMS, MERP through appropriate change management procedures.
• Develop, implement, and monitor the Quality Improvement Plan, and drive continuous improvement initiatives.
• Collaborate with cross-functional teams to ensure alignment and integration of quality systems and processes.
• Develop and maintain quality documentation systems, ensuring regulatory compliance, accessibility, and continuous improvement.
• Drive initiatives for Quality Culture at site.

Why You?

Basic Qualification

• Bachelor’s Degree in a Scientific, Technical, Computer Science discipline or equivalent experience
• 8+ years’ experience in commercial pharmaceutical manufacturing facility, including supervisory roles.
• Fundamental understanding of digital systems, tools to drive continuous improvement, and lean six sigma methodologies.
• Digital quality, data integrity, and data governance expertise.
• Proficiency in data analytics and reporting.

Preferred Qualification

• Knowledge of electronic quality management systems, data integrity frameworks, and regulatory expectations.
• Leadership experience, strong collaboration skills, and effective decision-making capabilities.
• Digital quality, data integrity, and data governance expertise.

Working model

This role is hybrid. You will be expected to work on-site regularly, with flexibility for remote work as agreed with your manager.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We welcome applicants from all backgrounds.

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We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive.

We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Find out more on our career site.