Strategic Business Systems Analyst: Optimize AMS & CRM

CFP Board of Standards Inc.; Washington (District of Columbia); Hybrid; USD 98,000 - 115,000; Full time

Job summary

CFP Board of Standards Inc. in Washington, DC, seeks a Business Systems Analyst to partner with business and technology teams, optimizing and managing enterprise systems and processes.

The role involves eliciting requirements, documenting business processes, and coordinating testing and training activities. The ideal candidate has 5+ years in business analysis, strong analytical and communication skills, and experience with AMS (netFORUM) or Salesforce CRM.

Qualifications

• BA/BS required (IT/IS/Business preferred).
• 5+ years’ experience in business analysis and documenting business requirements.
• Experience with AMS (netFORUM) and Salesforce CRM is preferred.
• Strong analytical thinking and communication skills; ability to lead process improvements.

Responsibilities

• Elicit and document business requirements and model business processes.
• Coordinate testing, develop test plans, and conduct UAT facilitation.
• Collaborate with vendors and stakeholders to create project specs.
• Support data quality, reporting, and ongoing systems optimization.
• Provide training materials and user training on AMS capabilities.

Skills

Business analysis

Requirements elicitation

Stakeholder communication

SDLC knowledge

Education

BA/BS in IT/IS/Business

Tools

AMS (netFORUM)

Salesforce CRM

Job description

CFP Board of Standards Inc. in Washington, DC, seeks a Business Systems Analyst to partner with business and technology teams, optimizing and managing enterprise systems and processes.

The role involves eliciting requirements, documenting business processes, and coordinating testing and training activities. The ideal candidate has 5+ years in business analysis, strong analytical and communication skills, and experience with AMS (netFORUM) or Salesforce CRM.